Restarting your devices can often solve an internet connection issue.
Follow the steps below to restart your Proximus devices.

What do you need

• Your Internet Box+ 7
• Your Wi-Fi Booster, if you have one

Proceed as follows

For each device:

1. Press the on/off button at the back.
2. Wait 10 seconds.
3. Press the button again to switch the device back on.

Restart the devices in this order:

1. The Internet Box+ 7
2. The Wi-Fi Booster, if you have one

Then wait 5 minutes.

After that, try using the internet again.

Is your internet working again?