Password for Cloud

Have you forgotten your Cloud password? Or do you want to change it? Set a new password.

 Your Cloud password is the same as your MyProximus password.
You can set a new password via the Cloud app or the MyProximus login pageOpens a new window .

  1. Open the Cloud app and on the login page and click the link Forgotten your password?.
  2. Fill in your e-mail address and click Send.
  3. You will receive an e-mail message titled 'Welcome - Cloud' with instructions on how to reset your password. If you can't immediately find the e-mail, check your spam folder.

Do you have enough info?


No, I need more help
Yes, thank you!