What you need to know to install your Internet and/or Proximus TV
Proximus takes care of your whole installation!
Benefit from the expertise of our technicians at no extra charge.
One-time activation charge: €59 in total transparency.
When you place your order, we will check if a technician's visit is necessary. If it is, he will come by and install everything for free.
Did you know that our technicians can be dispatched until 8 p.m. on weekdays and 4 p.m. on Saturdays?
As you have recently purchased a new Proximus subscription, discover the next steps for installing your Internet and/or Proximus TV, as well as some practical information about your products.
In this document (French version, .pdf), you will find the following information:
- All the communications you will receive from us.
- The date/time you can carry out your installation.
- All the details about the installation by a technician.
- What we expect you to do.
- What we do for you.
- What we do not do for you.
Tips and tricks for a good and quick start with your product
- Proximus TV (French version) (.pdf)
- Proximus TV (Dutch version) (.pdf)
- TV Partout (French version) (.pdf)
- TV Overal (Dutch version) (.pdf)
- Internet (French version) (.pdf)
- Internet (Dutch version) (.pdf)
- Mobile Internet (French version) (.pdf)
- Mobile Internet (Dutch version) (.pdf)
- Your mobile subscription in a Pack(French version) (.pdf)
- Your Proximus subscription in a Pack(Dutch version) (.pdf)
- Smart Services for your fixed line (French version) (.pdf)
- Smart Services for your fixed line (Dutch version) (.pdf)