Help us prepare your fiber installation

To make sure your fiber installation goes smoothly, we need your help with a quick check

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Please check the following information first

This confirmation helps us ensure everything is properly arranged

Installation details

Name (optional) {{errorMessages.FullName.required}} {{errorMessages.FullName.pattern}} {{errorMessages.FullName.pattern}} {{errorMessages.FullName.pattern}} {{errorMessages.FullName}} {{errorMessages.FullName.pattern}}

Installation address (optional) {{errorMessages.InstallationAddress.required}} {{errorMessages.InstallationAddress.pattern}} {{errorMessages.InstallationAddress.pattern}} {{errorMessages.InstallationAddress.pattern}} {{errorMessages.InstallationAddress}} {{errorMessages.InstallationAddress.pattern}}

Installation date (optional) {{errorMessages.OrderDate.required}} {{errorMessages.OrderDate.pattern}} {{errorMessages.OrderDate.pattern}} {{errorMessages.OrderDate.pattern}} {{errorMessages.OrderDate}} {{errorMessages.OrderDate.pattern}}

Person who will be present at the installation

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Mobile number (optional) {{errorMessages.ContactPersonMobileNumber.required}} {{errorMessages.ContactPersonMobileNumber.pattern}} {{errorMessages.ContactPersonMobileNumber.pattern}} {{errorMessages.ContactPersonMobileNumber.pattern}} {{errorMessages.ContactPersonMobileNumber}} {{errorMessages.ContactPersonMobileNumber.pattern}}

Is the information above correct?

Yes

Please tell us what’s not correct

Installation details

Name (optional) {{errorMessages.correctedFullName.required}} {{errorMessages.correctedFullName.pattern}} {{errorMessages.correctedFullName.pattern}} {{errorMessages.correctedFullName.pattern}} {{errorMessages.correctedFullName}} {{errorMessages.correctedFullName.pattern}}

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Person who will be present at the installation

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Country code {{errorMessages.correctedContactPersonMobileNumberCountry.required}} {{errorMessages.correctedContactPersonMobileNumberCountry}}

Mobile Number (optional) {{errorMessages.correctedContactPersonMobileNumberPhone.required}} {{errorMessages.correctedContactPersonMobileNumberPhone.pattern}} {{errorMessages.correctedContactPersonMobileNumberPhone.pattern}} {{errorMessages.correctedContactPersonMobileNumberPhone.pattern}} {{errorMessages.correctedContactPersonMobileNumberPhone}} {{errorMessages.correctedContactPersonMobileNumberPhone.pattern}}

This questionnaire is intended solely for collecting information directly related to the intervention and/or service provided. Kindly refrain from entering any personal or sensitive information in the next sections

What kind of building will the installation take place in?

This way we know if we need to provide a ladder or cherry picker

A house

An apartment

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Tick the boxes that match your situation

This way we know if we need to pay extra attention

(optional)

My residence can be connected directly via the street, and the modem is located on the street side

The technical room is not on the street side, or the current modem is not on the street side

My residence is located behind another building

I have something specific to mention about my residence:

Examples: “I have a kangaroo house, so the fiber connection is for both houses”, or “I live in a corner building”. {{errorMessages.specificAboutResidence.required}} {{errorMessages.specificAboutResidence.pattern}} {{errorMessages.specificAboutResidence.pattern}} {{errorMessages.specificAboutResidence.pattern}} {{errorMessages.specificAboutResidence}} {{errorMessages.specificAboutResidence.pattern}}

What is the distance from your facade to the sidewalk?

This helps us estimate the time and resources needed for the installation.

Less than 2 meters

More than 2 meters

Is there a free conduit provided to bridge this distance?

Yes

I don’t know

Can we easily park and work from the street to the facade?

This way we’ll know if it’s possible to carry out the works as planned.

Yes, the street and sidewalk are clear

No, I want to report something

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How is your Wi-Fi coverage at home and are there any connected systems?

Select all that apply

(optional)

I need Wi-Fi coverage on the third floor.

There are areas in my residence with poor Wi-Fi coverage.

My residence has an alarm or elevator.

Do you have any other requests for your fiber installation? (optional) {{errorMessages.additionalRequestsFiber.required}} {{errorMessages.additionalRequestsFiber.pattern}} {{errorMessages.additionalRequestsFiber.pattern}} {{errorMessages.additionalRequestsFiber.pattern}} {{errorMessages.additionalRequestsFiber}} {{errorMessages.additionalRequestsFiber.pattern}}

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