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How to surf on a hotspot?

Want to surf for free via Public Wi-Fi in Belgium? Select the device you want to connect with and follow the steps. 

Important:

  • You are able to activate Public Wi-Fi as long as it is included in your subscription of in some cases, against payment. It is not possible to activate Public Wi-Fi if you have a Pay&Go card.
  • Public Wi-Fi can be installed on a mobile phone or tablet with or without a Proximus SIM card, but not  on a SIM card from another operator.
  • You can not use Public Wi-Fi iabroad.
  • Did you receive your Proximus SIM card from your employer? Your employer must have Public Wi-Fi activated first before you can install it.

iOS

iOS

Follow the steps below to connect your iPhone or iPad via Public Wi-Fi. 

  1. Open the MyProximus app. 
  2. Tap Products .
  3. Scroll down and tap the My Mobile or Internet card (depending on your subscription).
  4. Scroll to the bottom of the page and tap Proximus Public Wi-Fi.
  5. Tap Configure Proximus Public Wi-Fi on your device.
  6. Choose a product, if asked to do so.
  7. Tap the Download and install button. A pop-up will request access to the Settings menu to install a configuration profile, tap Allow.
  8. Tap Install in the top right corner and enter the access code of your phone. Tap the Install button again and Done when the installation is finished.
  9. Tap Back to MyProximus. A pop-up appears to open MyProximus, tap Open. Public Wi-Fi is now configured on your device.
  10. Are you using iOS 12.2 or higher? Go to the Settings menu of your iPhone or iPad. On top, tap Profile Downloaded. Tap Install and enter the passcode of your iPhone or iPad to install the Proximus Public Wi-Fi profile. More info about the software version of your iPhone or iPad and the installation of configuration profiles on apple.com.

Your device will automatically connect to Public Wi-Fi.


Android

Android

Follow the steps below to connect your Android device via Public Wi-Fi. 

  1. Open the MyProximus app.
  2. Tap Products .
  3. Scroll down and tap the My Mobile or Internet card (depending on your subscription).
  4. Scroll to the bottom of the page and tap Proximus Public Wi-Fi.
  5. Tap Configure Proximus Smart Wi-Fi your device.
  6. Choose a product, if asked to do so.
  7. You will now receive a message that the configuration has been successful.

Your device will now automatically connect via Public Wi-Fi.


Windows Phone

Windows Phone

Follow the steps below to connect your Windows Phone via Public Wi-Fi. 

  1. Log in to the MyProximus website. If you do not have a MyProximus account yet, you need to create one first and link your products to your MyProximus account. If you already have a Wi-Fi Hotspots login and password, continue to step 5.
    Create a Public Wi-Fi account
  2. Select a subscription, if asked to do so.
  3. Tap the Create an account button.
  4. Choose a login and password for your account and tap Confirm.
    • Login: your login ends with @proximuswifi.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: choose a password of exactly 8 characters that contains at least 1 letter and 1 digit.
  5. Connect to a Proximus Public Wi-Fi network.
  6. Enter your login and password. If you wish to do so, you can remember the password or connect automatically by checking this option if you do not want to enter this data in the future.

After logging in, your device will connect via Public Wi-Fi. Was Public Wi-Fi already set up on another (mobile) device? If you have created a new Public Wi-Fi login and password, you will need to reconfigure your other devices!


PC or Mac

PC ou Mac

Follow the steps below to connect your PC or Mac via Public Wi-Fi. 

  1. Log in to the MyProximus website. If you do not have a MyProximus account yet, you need to create one first and link your products to your MyProximus account. If you already have a Wi-Fi Hotspots login and password, continue to step 5.
    Create a Public Wi-Fi account
  2. Select a subscription, if asked to do so.
  3. Click the Create an account button.
  4. Choose a login and a password for your account and click Confirm.
    • Login: your login ends with @proximuswifi.be. Choose a set of 1 to 30 characters for the part preceding the "@".
    • Password: Choose a password of exactly 8 characters that contains at least 1 letter and 1 digit.
  5. Connect to a Proximus Public Wi-Fi network.
  6. Enter your login and password. If you wish to do so, you can remember the password or connect automatically by checking this option if you do not want to enter this data again in the future.

After logging in, your device will connect via Public Wi-Fi . Was Public Wi-Fi already set up on another (mobile) device? If you have created a new Public Wi-Fi login and password, you will need to reconfigure your other devices!

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