Activate and deactivate voicemail

Follow the steps below to activate or deactivate your voicemail in MyProximus.


MyProximus app


 
  1. Open the MyProximus app. You don't have the app yet? Download the MyProximus app.
  2. Tap Products .
  3. Scroll down and tap the My Mobile card.
  4. Scroll down and tap Discover more options under My options.
  5. Swipe left, tap Settings and select Voicemail.
  6. Tap Order to activate or Cease this option to deactivate.

Your voicemail will be activated or deactivated within 2 hours.


MyProximus website


 

The steps are different if you have a subscription or a Pay&Go card.

Do you have a subscription?
  1. Log in on MyProximus to view your products.

    View your products
  2. Click on your mobile number.
  3. Scroll down. In the box Settings, click Other.
  4. Click on the On/Off slider next to Voicemail.
  5. After you have read them, check the terms and conditions and click Accept.

Your voicemail will be activated or deactivated within 2 hours.

Do you have a Pay&Go card?
  1. Log in on MyProximus to activate or deactivate your voicemail.

    (De-)activate your voicemail
  2. Scroll down untill you see Services without monthly Fee and click this option.
  3. Check the desired option on the right side Voicemail to activate or No voicemail to deactivate.
  4. Scroll down and click on Configure.

Your voicemail will be activated or deactivated within 2 hours.

Would you like to choose when a call goes to your voicemail?

Divert your calls to voicemail if your line is busy or you miss a call.

Did you find this helpful?

Thank you