Have you lost your PhoneMail code or do you wish to change it? Configure a new secret code via the number 1969 or change your PhoneMail code online.
- Change your PhoneMail code via the free number 1969
- Call 1969 from your landline.
- Choose option 3 (Settings), then option 2 (Personal code).
- Folllow the instructions.
- Change your PhoneMail code online
- Log in to MyProximus to view your products.
View your products
- Click on your landline.
- In the Services box, click on the Active tab.
- Browse through the activated services until you find PhoneMail.
- Next, click PhoneMail and then Manage.
- Click Activated Smart Services and then Manage PhoneMail.
- In the Manage Password section you can reconfigure your password.
Your PhoneMail code must contain between 6 and 8 digits. Obvious combinations such as 123456 or 111111 are automatically refused.
Your new PhoneMail code will be activated within 2 hours.