Norton Internet Security (no longer sold)

In order to protect your computers from the latest threats, Norton Internet Security has been removed from our offer. If you have this version of Norton Internet Security, you were notified on your bill or payment statement dated August 2017.

Your licenses remain valid and you can continue to use the program, but you can no longer download or manage Norton Internet Security via MyProximus.

You wish to download or manage Norton Internet Security?

For your safety, we recommend switching to a newer version in our offer, Norton Internet Security 1 or 5.

You do not want to switch to a newer version? Then you can cancel Norton Internet Security.

How to do you switch or cancel Norton Internet Security?

You can do this via the MyProximus website. If you can manage your licenses normally via the MyProximus website, then you have the latest version and you don't need to do anything.

  1. Log in to MyProximus to view your products.
    View your products Opens a new window
  2. Tap Norton Internet Security.
  3. A notification will be shown that Norton Internet Security is no longer being offered:
    • Tap Modify to switch to Norton Internet Security 1 or 5.
    • Tap Cancel to cancel Norton Internet Security.
  4. Fill out the form and tap Send.

The change will applied within a maximum of one week. If you're switching to Norton Internet Security 1 or 5, don't forget to install Norton Internet Security 1 or 5 on your mobile, tablet or computer.

You still have another question about Norton? Check our other FAQs or contact us.


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