You have checked your usage in the MyProximus app but it is not up-to-date, it is incorrect or higher than expected?
Your usage is not in real time. The app shows the date of the last update for each product:
If you exceed your allowance of call minutes, texts or data, we will send you a warning by text message after max. 4 hours. We will send you various text alerts if you surf intensively abroad via 3G/4G.
If there was new call, text or data usage, the latest available information will appear in each block, together with the date of the update. Please note:
Please note that you will only have the exact amount when your bill or payment statement is drawn up and we calculate any applicable discounts and promotions. A few tips: