You can do this in MyProximus (via the app and via the web):
- Via the app: Tap in the left corner on your picture or your initials. You see the logoinstead? Log in first with your credentials.
Tap on User info.
Via the website: Click the button below and log in.
Change your user name
- Scroll to Change your credentials.
- Enter at Login / e-mail your new user name. This must be an e-mail address.
Do you receive a message that this e-mail address is already in use? In that case you can request a new password to use MyProximus with this e-mail address and then store your products in it.
- Press Save changes.
- An e-mail will be sent to this e-mail address with a link for confirmation. Click this link.
- You’ll now be able to log in to MyProximus (app and web) with your new user name and existing password.