- There is a reset button on the back of the b-box 3 (between the blue DSL port and the black USB port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
- The LED indicators on the front of the modem will go out then light up again. This means your modem has been reset.
- You can use your Internet connection as soon as the LED
is lit. Connect to the Wi-Fi network (if the LED 
is lit) or connect your computer to the modem.
Restore default settings of your Wi-Fi network
Restore your Wi-Fi network to default settings by resetting your modem: all parameters (e.g. the name and password of the Wi-Fi network) return to their original configuration.
B-box 3
How to reset your b-box 3?
B-box 3V+
How to reset your b-box 3V+?
- There is a reset button on the back of the b-box 3 (between the blue DSL port and the black USB port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
- The LED indicators on the front of the modem will go out then light up again. This means your modem has been reset.
- You can use your Internet connection as soon as the LED is lit. Connect to the Wi-Fi network (if the LED is lit) or connect your computer to the modem.
B-box 2
How to reset your b-box 2?
There are 2 ways to reset your modem: the hard reset (via the reset button) and the soft reset (via the configuration menu). The result is the same in both cases.
-
- There is a reset button on the back of the b-box 2 (between the blue DSL port and the yellow LAN port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
- When the LED indicators
and 
on the front of the modem go out, you can release the reset button. Your modem is now reset. - You can use your Internet connection as soon as the LED
is lit. Connect to the Wi-Fi network (if the LED is lit) or connect your computer to the modem.
- There is a reset button on the back of the b-box 2 (between the blue DSL port and the yellow LAN port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
-
- Surf to your modem's configuration menu at http://192.168.1.1 with a recent Internet browser.
- Type the serial number of your modem. You will find it on a sticker on the back of the modem, next to the word S/N. Click then the OK button.
- In the left column, click Advanced Settings then Maintenance.
- Click the button Restore to factory default configuration.
- A warning is displayed. Click the OK button to confirm that you want to reset the modem.
- Wait for a minute. As soon as the modem has been reset, you will arrive on the page Quickstart. Your modem is now reset.
- You can use your Internet connection as soon as the LED is lit. Connect to the Wi-Fi network (if the LED is lit) or connect your computer to the modem.