Restore default settings of your Wi-Fi network

Restore your Wi-Fi network to default settings by resetting your modem: all parameters (e.g. the name and password of the Wi-Fi network) return to their original configuration.

B-box 3 

B-box 3 modem with 5 LEDs

How to reset your b-box 3?

  1. There is a reset button on the back of the b-box 3 (between the blue DSL port and the black USB port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
    Reset button on the back of a b-box 3
  2. The LED indicators on the front of the modem will go out then light up again. This means your modem has been reset.
  3. You can use your Internet connection as soon as the LED for Internet is lit. Connect to the Wi-Fi network (if the LED for Wi-Fi is lit) or connect your computer to the modem.

B-box 3V+ 

B-box 3 modem with 5 LEDs

How to reset your b-box 3V+?

  1. There is a reset button on the back of the b-box 3 (between the blue DSL port and the black USB port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
    Reset button on the back of a b-box 3
  2. The LED indicators on the front of the modem will go out then light up again. This means your modem has been reset.
  3. You can use your Internet connection as soon as the LED for Internet is lit. Connect to the Wi-Fi network (if the LED for Wi-Fi is lit) or connect your computer to the modem.

B-box 2

B-box 2 modem

How to reset your b-box 2?

There are 2 ways to reset your modem: the hard reset (via the reset button) and the soft reset (via the configuration menu). The result is the same in both cases.

​Hard reset: press the reset button
  1. There is a reset button on the back of the b-box 2 (between the blue DSL port and the yellow LAN port). To be able to press it, you will need a pointed object, like a pen. Switch the modem on and keep this reset button pressed for about 20 seconds.
    Reset button on the back of a b-box 2
  2. When the LED indicators for DSL and the one that looks like an antenna on the front of the modem go out, you can release the reset button. Your modem is now reset.
  3. You can use your Internet connection as soon as the LED @ (internet) is lit. Connect to the Wi-Fi network (if the LED that looks like an antenna is lit) or connect your computer to the modem.
​Soft reset: reset your modem via the configuration menu.
  1. Surf to your modem's configuration menu at http://192.168.1.1 with a recent Internet browser.
  2. Type the serial number of your modem. You will find it on a sticker on the back of the modem, next to the word S/N. Click then the OK button.
    Screen to access the configuration menu of your modem
  3. In the left column, click Advanced Settings then Maintenance.
  4. Click the button Restore to factory default configuration.
    Configuration screen where you can reset your modem
  5. A warning is displayed. Click the OK button to confirm that you want to reset the modem.
    Confirm that you want to reset your modem
  6. Wait for a minute. As soon as the modem has been reset, you will arrive on the page Quickstart. Your modem is now reset.
    As soon as the modem has been reset, you will arrive on the page Quickstart
  7. You can use your Internet connection as soon as the LED @ (internet) is lit. Connect to the Wi-Fi network (if the LED that looks like an antenna is lit) or connect your computer to the modem.

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