Password of your mailbox

Have you forgotten the password of your mailbox? Log in to MyProximus to set up a new password. If you cannot connect to MyProximus because you are not a customer, contact our customer service.

  1. Log in to MyProximus to manage your e-mail settings.

    Manage your e-mail settings
  2. Go to the E-mails box and select the mailbox concerned in the drop-down menu.
  3. Click Change the password of my mailbox.
  4. Type in a password with 5 to 8 characters and at least 1 letter and 1 digit in the New password field. Repeat the password in the Confirmation of the password field. Then click Confirm.
  5. If your new password was successfully registered, you will see a confirmation message.

This change will be applied automatically to all the e-mail addresses linked to this mailbox. From now on, you must use this password for webmail as well as your mail application (Outlook, Apple Mail, etc.).

Did you find this helpful?

Thank you



Didn’t find an answer? Join our community where customers and experts help each other (in French).

  • Contact a Bizz Expert on 0800 55 500Mo - sat : 08:00 - 22:00

  • Chat with a Bizz Expert

    Chat with a Bizz Expertnot available at this moment

  • Questions about our offers?

    We offer you 2 options:

    • Do you prefer to be called back?

    • Do you want to chat with a live agent now?

    Proximus respects your privacy.