You no longer have access to your e-mail

If you send an excessive number of e-mails or spam, we temporarily block your mailbox for safety reasons. Set a new password or ask to be removed from our blacklist to have access to your mailbox again. You will be able to read and send e-mails again within 24 hours.

You didn't send the e-mails concerned?

Cyber criminals may have obtained your personal data via phishing. If you suspect this is the case, we advise you to check your mobile phone, tablet or computer for viruses and other malware before you unblock your mailbox.

How can you gain access to your e-mails again?

Meanwhile, you can still send and receive e-mails via Proximus Webmail.

Did you find this helpful?

Thank you



Didn’t find an answer? Join our community where customers and experts help each other (in French).


Our Bizz Experts are at your disposal. Choose your contact mode.

  • Chat with a Bizz Expert

    Chat with a Bizz Expertnot available at this moment