- Reboot your modem to remove all previous configurations that could disrupt the b-box.
- Consult the support pages of the console manufacturers: Nintendo, Xbox or Sony.
- Open the ports on the b-box if the console or game prompts you to do so. If necessary, enter the username and password you use for an internet connection.
- Check if the dynamic IP adress is active:
Login to MyProximus Opens a new window and click on the Internet box . If you see the Shared IP box, click on Own your own IP adress. If you don't see the Shared IP box, your dynamic IP adress is already activate.
Activating the DMZ on your modem's console is not recommended as it will result in all protections being removed for the device in question at the level of the modem