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Coronavirus: Proximus helps you through the crisis

Your health and that of our employees is our priority during the Coronavirus crisis. That's why:

  • Shops are re-opened, but we encourage you to take an appointment in the shop of your choice.
  • If you prefer an alternative way of talking to an expert, we can also offer you an appointment by videochat in French or in Dutch.
  • Online help and customer service are always available.
  • You had an appointment with a technician? We may have to reschedule it to give priority to critical staff or customers whose network connection is threatened.  Check the date of your appointment.


Our Bizz Experts are at your disposal. Choose your contact mode.