Download and install Proximus Home Optimizer free of charge via the Playstore.
Play Store for Android devices, 4.2 or higher
- Press on Connect to WiFi. Connect to your Wi-Fi network at 2.4 GHz. The name of your Wi-Fi network is indicated on a sticker at the back of your modem, next to the word SSID. The password of the Wi-Fi network is also on the back of your modem, next to the words Wireless key or Passphrase.
- In the app's menu , press on MyProximus Login and log in with the MyProximus login and password.
- Press on Start WiFi analysis. The best channel will be chosen automatically.
The security protocols of the iPhone and iPad do not allow for the moment to offer an iOS version of the Home Optimizer. However, you can manually change the wi-fi channel of your modem. Apple also offers tips for improving Wi-Fi for iOS and Mac devices.