- Close the app and restart it.
- Isn't that better? Check on the Play Store or App Store if it should not be updated.
- The problem persists? Restart your device.
- Still not working? Uninstall the app and then reinstall.
Follow our advice in case of problems with the Proximus Pickx app or www.proximus.be/pickx.
For rights reasons you cannot install the TV app on more than 5 different devices. To add a new device, you must first remove an existing device. Follow the instructions in the warning message.
The Pickx app is now available throughout the European Union, provided you are in wi-fi or you allow the app to access the location settings. Access to the location parameters is only requested once.