How to manage your personal data at Proximus?

Protecting your privacy is essential for Proximus.

Proximus collects certain personal data:

  • your contact details: e-mail, postal address, telephone number, etc.
  • data concerning your use of TV, telephone or Internet.

Complete information on the processing of personal data by Proximus is available at

You can change your privacy settings:

  • Use of your data for commercial purposes, for personalized recommendations on TV programs and personalized TV advertising:
    You can change your privacy settings. Log in MyProximus:
    Change your privacy settings
    You arrive at the page My notifications.
  • Your communication channels through which we can contact you: e-mail, mail, mobile, etc.
    You can modify your communication channels. Log in MyProximus:
    Change your communication channels
    You arrive at the page My notifications.
  • Don't want to receive any commercial calls?
    You can register on the "Don't call me" list on the website (NL) or (FR), call 078 77 00 12, or send a letter to the Belgian Direct Marketing Association, Noordkustlaan 1, 1702 Groot-Bijgaarden.
    NB: Proximus is not responsible for compliance with this list and does not monitor such compliance. More information on
  • Don't want to be listed in the 1307 telephone directory?
    Call us on 0800-98 022 or send an e-mail to

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