Questions about Play&Gold

Play&Gold termination

Do you want to know until when you can still play Play&Gold or do you wonder if you'll be able to trade in your collected gold coins into gifts? Rest assured we'll answer any questions you might have regarding the Play&Gold terminationOpens a new window .

With Play&Gold, you can win prizes each time you top up your Pay&Go card. You'll find an answer below on the most asked questions.

  • You haven’t received the confirmation e-mail?
    Don't worry! You can view all your confirmation e-mails and codes online. Log in to the Play & Gold website and click on 'View all your orders'.
  • How to view the balance of your Play&Gold bonus?
    • To know the remaining call minutes, text messages and MB's, form #127# and press the call key.
    • To know your call credit, form #121# and press the call key.
    • To consult your international bundle, form #155# and press the call key.
  • How do I transfer my gold to another Play&Gold member?
    Connect to the Play & Gold website and go to the gift catalogue. Click on 'Transfer your gold' and then on 'Order'.