Norton says that your device is no longer protected
Is Norton displaying a warning message saying that your device is no longer protected, even though your subscription is still active? Is Norton asking you to activate the product, even though you have already done so?
Save the file to your Windows desktop. On some internet browsers, the file is automatically saved to its default location, usually the Downloads folder. To open the Downloads folder in your internet browser, press the Ctrl and J key simultaneously on your keyboard.