Forgotten your MyProximus login or password?

You have only forgotten your password?

You can also log in to MyProximus with the app itsme®.

Request your MyProximus user name (login) and set a new password:

  1. Provide here the e-mail address that you used to register for MyProximus.
    Is your e-mail address not recognized? The only solution is to register again
  2. Click the requested images and click Next.
  3. You will immediately receive an e-mail with your user name.
  4. Click the link in the e-mail. If multiple accounts exist, select the user name for which you want to set a new password.
  5. Next, choose your password (must contain at least 8 characters, including at least 4 letters and 1 numeral) and confirm.
  6. You will be automatically logged in to MyProximus (website) with your user name and new password.
    0pen also the MyProximus-app and log in with your user name and new password.

Remember your new password the next time you log in to MyProximus (website and app).

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