Skip to main content
×
×

Replace your modem and synchronize your devices

Have you received a new b-box 3? Replace your b-box 2 with the latest modem.

Do you have wireless solutions: Wi-Fi Booster,  Wi-Fi Bridge ou Wi-Fi Extender? You have to synchronize them with the new b-box.

Replace your modem

b-box 3 modem

Install your b-box 3 modem

  1. Note the Wi-Fi access codes. They can be found on the back of the b-box 3.
  2. Unplug the cables of your old modem.
  3. Plug the Ethernet cables in the yellow ports.
    ​
    Do you have a Wi-Fi Bridge connected to the modem?

    Don't plug any Wi-Fi Bridge to the the b-box 3. However, the Wi-Fi Bridge connected to your Proximus TV decoder must remain.

  4. Plug the internet cable in the blue port of your b-box 3.
  5. Plug the new power cable provided with the b-box 3.
  6. Switch on the b-box 3 in
    on-off modem b-box 3
    After maximum 30 minutes the LED indicator lights up. If not, call us at 0800 55 800.

Reconnect your devices to the new Wi-Fi network

  1. Check the Wi-Fi LED LED lights up. If not, press 2 second on the Wi-Fi LEDLED button on your b-box 3.
  2. Select your Wi-Fi network. The name of your Wi-Fi network is indicated on a sticker at the back of your modem, next to the word SSID.
  3. Enter the password of the Wi-Fi network. It is also on the back of your modem, next to the words Wireless key.
You can connect your device to your Wi-Fi network.
Remplacer votre modem b-box 2 par un modem b-box 3 Cette vidéo vous explique comment déconnecter votre ancien modem b-box 2 et connecter à la place votre nouveau modem b-box 3. Elle part du principe que vous avez encore chez vous la b-box 2 au moment du changement.

Synchronize your Wi-Fi Booster

Wi-Fi Booster

Do you have a Wi-Fi Booster? You have to synchronize it with the new modem.

Install and synchronize step-by-step the Wi-Fi Booster​

Synchronize your Wi-Fi Bridge

Wi-Fi Bridge

Do you have a Wi-Fi Bridge? You no longer need a Wi-Fi Bridge connected to your modem. However, the Wi-Fi Bridge connected to your Proximus TV decoder must remain. You have to synchronize it with the new modem.

  1. Check that the little lever on the back of the Wi-Fi Bridge is in "Auto" position Auto button
  2. Press for 2 seconds on the WPS led button of the b-box 3 modem.
  3. Within two minutes, press for 2 seconds on the WPS button of the Wi-Fi Bridge.

The WPS leds on the two devices will light up. The wireless led and link quality led leds of the Wi-Fi Bridge light up: your Wi-Fi Bridge is now connected to the b-box 3.

If you have several decoders, synchronise each Wi-Fi Bridge as explained above.

Synchronize your Wi-Fi Extender

Do you have a Wi-Fi Extender? You have to synchronize it with the new modem. Do you have a Wi-Fi Extender with 2 or 4 LEDs?

Wi-Fi Extender with 2 LEDs

Wi-Fi Extender with 2 LEDs
  1. Unplug your Wi-Fi Extender and plug it in again close to your b-box. Wait 45 seconds.
  2. Press the WPS light  button of your b-box for 2 or 3 seconds until the LED indicator lights up.
  3. Press briefly on the dLANbutton of the Wi-Fi Extender.
  4. The Wi-fiindicator of the Wi-Fi Extender will blink for up to 2 minutes. When this indicator is white, the sync has been completed.
  5. When the LED indicators are stable, you can connect your Wi-Fi Extender again in its original place.

Wi-Fi Extender with 4 LEDs

CPL à un témoin lumineux
  1. Unplug your Wi-Fi Extender and plug it in again close to your b-box. Wait 45 seconds.
  2. Press the WPS light button on your b-box for 2 or 3 seconds until the LED indicator lights up.
  3. Press theCPL or button on the  Wi-Fi Extender.
  4. The Wi-fi indicator of the Wi-Fi Extender will blink for up to 2 minutes. When this indicator turns green, the sync has been completed.
  5. When the LED indicators are stable, you can connect your Wi-Fi Extender again in its original place.

Did you find this helpful?

Thank you

Do you have a question?

Ask one of our advisors. Make your choice:

Need help?