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Create or delete an extra e-mail address

Create up to 5 free extra e-mail addresses for each mailbox you receive with your Internet subscription. All e-mail you receive on these e-mail addresses will arrive in the same mailbox. You don't want this? Then it's better to create a new mailbox.

How do you create an extra e-mail address?

  1. Log in to MyProximus to view your products.

    View your products
  2. Click Proximus Mail.
  3. Select the appropriate mailbox from the drop-down menu.
    Choose a mailbox from the drop-down menu.
  4. In Manage user names (aliases), choose an e-mail address and type it in the empty field. If you want to use your own domain name (e.g. @yourwebsite.net), select it from the drop-down menu. Accents, spaces and other special characters are not authorized. However, digits, points (.), hyphens (-) and underscores (_) can be used.
    Choose an alias.
  5. Click CreateIf your chosen e-mail address already exists, you will be asked to choose a new e-mail address.

The address you have created will be available within 3 hours. Set up your e-mail on your gsm, tablet or computer to read and reply to e-mails.

How do you delete an extra e-mail address?

You cannot change an extra e-mail address, but you can delete it and then create a new one for the same mailbox.

  1. Log in to MyProximus to view your products.

    View your products
  2. Click Proximus Mail.
  3. Select the appropriate mailbox from the drop-down menu.
    Choose a mailbox from the drop-down menu.
  4. In Manage user names (aliases), press the cross (x) next to the e-mail address/alias you want to remove.
    Press the 'X' icon to remove an alias.

Your e-mail address is now removed.

Someone else can use your deleted e-mail address afterwards.

Always inform your contacts when you change your e-mail address, otherwise their e-mails may be sent to someone else.

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