×
×

Change your Favorite App

Some subscriptions include the usage of your favorite app free of charge, in Belgium and in the EU. By default, this is Whatsapp, but you can choose a different app once a month via MyProximus.

Change your Favorite App via the MyProximus app

  1. Open the MyProximus app. If you don’t have it yet, you need to download it first.
  2. Select the section Products and tap on the mobile number you wish to adapt.
  3. Tap on Options and then Popular.
  4. Tap on My favorite app.
  5. Tap on the app that you want to use free of charge. The changes take effect at midnight.

Change your Favorite App via the MyProximus website

Choose the app that you want to use free of charge and click Confirm
  1. Log in to the MyProximus website.
  2. There are 2 possibilities:
    • Do you see the My Favorite App box?
      1. Choose the app that you want to use free of charge.
      2. Click Confirm. The changes take effect at midnight.
    • Don’t you see the My Favorite App box?
      1. Click the My Products tab.
      2. Click the mobile number for which you want to change the Favorite App.
      3. In the Options box, click Active.
      4. Click on Choose the app for which you want unlimited use.
      5. Choose the app that you want to use free of charge.
      6. Click Confirm. The changes take effect at midnight.

You can change your Favorite App once per month.

The usage of your favourite app is not billed and will not be deducted from your bundle, either in Belgium or the EU.

Did you find this helpful?

Thank you


More

Forum

Didn’t find an answer? Join our community where customers and experts help each other (in French).

Forum

Contact

Our advisors are at your disposal. Choose your contact mode.