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Change your favorite app

Some subscriptions include the usage of your favorite app free of charge, in Belgium and in the EU. By default, this is Whatsapp, but you can choose a different app once a month via MyProximus.

Not sure what app uses more data? Check your data usage and some tips to control your data usage.

Change your favorite app via the MyProximus app (Recommended)

  1. Open the MyProximus app. Make sure you are using the latest version of the app or if you don’t have it yet, download and install it.
  2. Tap Products .
  3. Scroll down and tap the My Mobile card.
  4. Scroll down until you see My favorite app.
  5. Tap on the app that you want to use free of charge. The changes take effect at midnight.

Change your favorite app via the MyProximus website

  1. Log in on MyProximus to view your products.

    View your products
  2. Click the My Products tab and click on your mobile number.
  3. You will now see the My favorite app box immediately.
    Click your favorite app, wait untill the pop-up opens, read the conditions and click Accept.
  4. Choose the app that you want to use free of charge.
  5. A pop-up window opens. Tick the box to agree to the conditions and click Agree. The changes take effect at midnight

You can change your favorite app once per month.

The usage of your favourite app is not billed and will not be deducted from your bundle, either in Belgium or the EU.

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