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How to start with Enjoy!

As a Proximus customer, you have two types of exclusive advantages in MyProximus: Enjoy! experiences and Enjoy! deals.

Consulting Enjoy!

To view the discounts and competitions of Enjoy! you must be registered and logged in to MyProximus. Can't register or log in?

You can then view the Enjoy! offers on MyProximus (via the app or web):

  1. Via the app: in the MyProximus app, tap Enjoy! .
    Via the website: click the button below and sign in.

    View Enjoy!
  2. Click Enjoy! experiences or Enjoy! deals:
    • Enjoy! experiences: participate in one or more competitions. The winners are informed by e-mail.
    • Enjoy! deals: benefit from exceptional discounts. Check how long your discount or reward is valid for. You can only use it once.

It doesn't work or you have a problem?

Check your situation. We'll help you further.

Can't find Enjoy! or can't access it?

Check if you’re in this situation:

  • In MyProximus, if you don't see your name at the top, then you are not correctly logged in or registered.
  • If your mobile is paid by your work, you can't participate in Enjoy!
  • You must be over 18 years old.
Can't consult a specific Enjoy! deal or Enjoy! experience?

Enjoy! deals and Enjoy! experiences have a limited validity and stock, so don't dawdle. However, new discounts and experiences are added regularly, so be sure to consult Enjoy! frequently, as described above.

Can't find the code, voucher or link for your Enjoy! deal?

You can recover this information until its expiry date on MyProximus. Proceed as follows:

  1. Consult Enjoy! as described above.
  2. Click your Enjoy! deal. There you will find the code, voucher or link.

You can only use your discount or reward once before the expiry date, and can't combine them.

Your code for an Enjoy! deal doesn't work?

Once the code has been used or its expiry date has passed, it will no longer work. However, if your code doesn't work before the expiry date, please contact us by chat or e-mail. Make sure you have your customer number at hand.

You didn't receive the winning tickets of your Enjoy! experience?

Please contact us by chat or e-mail. Make sure you have your customer number at hand.

Do you have a question?

Ask one of our advisors. Make your choice: