Is a device you rent from a Proximus reseller defective or broken, e.g. your remote , PLC adapter, Wi-Fi Booster, Wi-Fi Bridge, SwipeBox or fixed phone? We will send you a replacement device.
- Bring your device (without cables or accessories) to a Proximus point of sale near you and ask a salesperson for advice.
- If the device is still under warranty, we will replace it without charge. Your receipt or purchase invoice serves as your warranty document. If it is no longer under warranty or you have lost the device, receipt or purchase invoice, you will need to buy a new device.
- Install the new device with the help of the supplied instructions.