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Coronavirus: Proximus helps you through the crisis

Your health and that of our employees is our priority during the Coronavirus crisis. That's why:

  • Shops are re-opened, but we encourage you to take an appointment in the shop of your choice.
  • If you prefer an alternative way of talking to an expert, we can also offer you an appointment by videochat in French or in Dutch.
  • Online help and customer service are always available.
  • You had an appointment with a technician? We may have to reschedule it to give priority to critical staff or customers whose network connection is threatened.  Check the date of your appointment.

Do you have a question?

Ask one of our advisors. Make your choice: