Why is it no longer possible to add something in the cloud?

If you have used up all your storage space, you will no longer be able to upload files to the Cloud. However, you can still perform operations that have no impact on your storage space, such as downloading or sharing files.

Free up or buy extra storage space to add files again.

You can check how much storage space you still have:

• via the Cloud app on a mobile or tablet
  On the start screen of the Cloud application, tap
• via the Cloud app on a PC or Mac
  On the start screen of the Cloud application, click the Menu Summary
• via the Proximus Cloud website
  Surf to www.proximuscloud.be and click on your username on the top right of the screen.

You will see an overview of the used storage space:

• Total: the total volume of your account.
• Used: the volume of stored files.
• Trash: the volume of deleted files (only visible via the Cloud app on a PC or Mac).
• Free: the remaining volume (only visible via the Cloud app on a PC or Mac).