Pay for apps, games or music tracks via Proximus

To pay for purchases in the App Store, Apple Music or iTunes via Proximus, you need:

• Your Proximus mobile number.
• To be logged in with your Apple ID to the App Store, Apple Music or iTunes.

How do you make a purchase via Proximus?

1. Open the App Store, Apple Music or iTunes Store app on your iOS device. Or click here and go to step 4.
2. Scroll down and tap your Apple ID.
3. Tap View Apple ID. If prompted, enter your password or use Touch ID.
4. Tap Payment Information and select Mobile Phone.
5. Check if your mobile number is correct, select Use This Mobile Number, and tap Next. Then go to step 8.
6. If the number is incorrect, missing, or you want to use a different number, enter your Proximus mobile number.
7. Then enter the code you receive by SMS message, and tap Verify.
8. Paying via Proximus is now set as default.

You can now pay via Proximus on all your devices which are linked to your Apple ID (your computer, smartphone, and tablet, with or without a SIM card). View your purchases in the MyProximus app (Usage>M-PAY) or via the MyProximus website under Pay-for calls, pay-for text messages and services by third parties. You will also receive information from Apple about your purchases and can see your purchase history via your iTunes account.

Are you unable to make purchases?

You can’t make purchases, or your purchases are not via Proximus? Find out which of these situations applies to you:

• Check if another payment method has been set as default. After that, follow the procedure described above.
• Have you completely deactivated payment with your mobile phone? Activate this possibility again by changing the limit for your mobile payments.

Mobile phone is selected, but you can't make purchases? Various limits apply:

• A purchase must not cost more than €50.
• You have reached your monthly limit for mobile payments. In some cases you can change your limit for mobile payments.
• You have used up your credit on your Pay&Go card.

In the above cases, you need to select a different payment method to purchase your item. You will find more information about paying for apps and music via Proximus and about payment methods for the App Store and Apple Music on apple.com.

Go to Google Play Store on your Android smartphone with a Proximus SIM card and with one purchase, activate Proximus as the payment method. "Pay via my Proximus account" will subsequently appear automatically.

How do you make a purchase via Proximus?

Make a purchase in Play Store to activate your Proximus bill, Proximus payment statement or Pay&Go card.  Keep your Google account details on hand. If you have a tablet, it must have a SIM card and be able to receive text messages.

1. Switch temporarily your Android smartphone from Wi-Fi to the 4G network. Open Play Store on your and choose the app, music track, game, etc. you want to buy.
2. Tap on the price and, in case of an app, tap on Accept.
3. Tap on "Activate billing via Proximus". If you don’t see this option, tap the arrow next to the name of the app. This way you open Payment Methods. There, select "Activate billing via Proximus”.
4. Enter your mobile phone number, last name and first name. Click Send.
5. Enter your Google password.
6. To confirm the activation, you will receive a free text message from the number 8120 and an e-mail from Google Play.
7. Your purchased app, game, film, music track or book will download. Payment via Proximus is now set as default in Play Store. You can switch back to your Wi-Fi connection. 

You can pay via Proximus on all the devices (PC, smartphone, tablet with or without SIM) linked to your Play Store account. View your purchases in the MyProximus app (Usage>M-PAY) or via the MyProximus website under Pay-for numbers, pay-for text messages and third-party services. You will also receive e-mails from Play Store and obtain access to an account page.

Are you unable to make purchases?

Don't see Pay via my Proximus account mentioned anywhere? Determine which of these situations applies to you:

• Is another payment method set as default? Follow the procedure as described above.
• Have you completely deactivated payment with your mobile? Activate this possibility again by changing the limit for your mobile payments).

Do you see Pay via my Proximus account but can't make any purchases? Various limits apply:

• A purchase must not cost more than €50.
• You have reached your monthly limit for mobile payments. In some cases you can change your limit for mobile payments.
• You have used up your credit on your Pay&Go card.

In the above cases, you will need to select a different payment method to make your purchase. More information about online shopping and payment methods in the Play Store is available on google.com.

To pay for purchases in Microsoft Store via Proximus, you need:

• either a Windows Phone with a Proximus SIM card,
• or a PC or tablet with Windows 10, and a mobile phone with a Proximus SIM card.

How do you make a purchase via Proximus?

1. Open Microsoft Store on your Windows Phone, PC or tablet.
2. Choose the app, game, film, music track or e-book you wish to buy.
3. Are you using Windows Phone? Tap Purchase and the Proximus logo and name will automatically appear. Tap Purchase. Go to Step 6.
4. Are you using a PC or tablet? Click on the amount. If required, enter your Microsoft Store password.
5. Then click Pick a payment method. Select Mobile Phone. Choose Proximus and type in your Proximus mobile number. Then enter the code you received by text message.
6. Your purchased app, game, film, track or book will be downloaded. Payment via Proximus is now set as default in Microsoft Store.

You can pay now via Proximus on all the devices (PC, smartphone, tablet with or without SIM) linked to your Play Store account. View your purchases in the MyProximus app (Usage>M-PAY) or via the MyProximus website under Pay-for numbers, pay-for text messages and third-party services. You will also receive e-mails from Microsoft Store and obtain access to an account page.

Are you unable to make purchases?

Don't see any Proximus logo? Determine which of these situations applies to you:

• Is another payment method set as default? Tap on Add or change payment methods and add Proximus.
• Have you completely deactivated payment with your mobile? Activate this possibility again by changing the limit for your mobile payments).

Do you see the Proximus logo but can't make any purchases? Various limits apply:

• A purchase must not cost more than €50.
• You have reached your monthly limit for mobile payments. In some cases you can change your limit for mobile payments.
• You have used up your credit on your Pay&Go card.

In the above cases, you will need to select a different payment method to make your purchase. More information about online shopping and payment methods in Microsoft Store is available on microsoft.com.

It is not possible to pay via Proximus for apps, music, games, etc. for your Samsung.