Exceptional measures

There is an immense movement of solidarity with the outbreak of COVID-19. Various suppliers provide temporary licenses that you can often use (almost) free of charge for the homeworking employees. Be sure to contact your Proximus specialist for help and the latest information! Important aspects such as Internet bandwidth, network performance and an increased workload on the underlying systems can be important in choosing a particular solution.

Here you will find a brief overview of the most recent situation at Proximus’ suppliers:

Alcatel-Lucent Enterprise

Alcatel Lucent Rainbow

Rainbow: Business continuity during unplanned crisis

Companies need to ensure business continuity during unpredictable crises. With Rainbow, the cloud-based communication and collaboration platform, your employees work remotely, securely and efficiently: on pc, smartphone or tablet, with screen and document sharing, in audio or video conferencing.

To ensure efficient remote working for your employees, Proximus in collaboration with Alcatel-Lucent Enterprise offers you the Rainbow Enterprise licenses, FREE of charge for 1 month.

Try Rainbow 1 month for free now! Opens a new window

Check Point

Check Point

3 licenses offered free of charge, for a duration of 60 days

  • Remote Access VPN – Simply and safely connects your employees to their corporate email, calendar, contacts, plus other confidential data and corporate applications without risk, via both Layer-3 and SSL VPN.
  • Mobile Security – Protects personal and corporate mobile devices from viruses and other types of malware with enterprise grade technology.
  • Endpoint Security – Protects laptops and PCs against the toughest viruses, spyware, ransomware and hackers, using the most comprehensive multi-layered security suite in the industry.

More info on the Check Point websiteNew window.

Attention : Do not send questions via the contact form on the right side of the screen! This request will be sent to the Checkpoint head office in Israel. Your request will not be picked up quickly. The best way is to discuss your questions directly with your Proximus cyber security specialist.



Existing customers are allowed to "peak" in their use, at no extra cost. And this for the following products:

  • Cisco Umbrella protects users against rogue Internet destinations.
  • Cisco Duo security ensures that organizations can verify the identity of the user, and whether or not to trust a particular device, before giving it access to applications.
  • Cisco AnyConnect Secure Mobility Client makes it possible for employees to work from any location on their professional laptops or professional mobile phones. This license also provides visibility and control for security teams to identify problems on the network.

New customers can subscribe to free licenses of the above products

New customers (or in case of a necessary expansion of your capacity, for existing customers) can now also enjoy very significant discounts when purchasing a virtual ASAv30. It concerns only this model "ASAv30" and is not valid on the hardware version. The user licenses that you buy simultaneously on this product also receive the same substantial discount, making it extra interesting to order everything now. In this respect, we certainly recommend that you contact your Proximus cybersecurity specialist.

You can also currently use the collaboration tool, Cisco Webex, free of charge.

More info on the Cisco websiteNew window.

Cisco Webex

Cisco Webex

Cisco Webex: hassle-free video conferencing & smart collaboration that just works

Webex Meeting lets you host meetings with HD video, audio and screen sharing. Webex Teams keeps your teams connected through messaging, file sharing, whiteboarding and calling.

What’s new?

  • Webex Engineers have been hyper-focused on a complete makeover of anything that makes Webex easier to use, and easier to manage.
  • Webex security is built-in as a key foundational element and is secure by default.
  • Cisco’s open platform and operating systems are designed to integrate with the tools you know and love.
  • All-in-one: whether you are enabling remote workers or redesigning an entire campus, the power of the Webex platform is all you need to scale and control your entire collaboration suite.

Now you get a 30-day free trial of Cisco Webex. Why wait?
Free trial Opens a new window



CoreView Helps Enable Remote Work with a Free Microsoft Teams Adoption and Training Offer

CoreView, the only intelligent SaaS Management Platform, announced that it is offering free usage of its CoreLearning and CoreAdoption products for Microsoft Teams to help businesses and government agencies educate remote workers on how to effectively engage with and leverage Teams. IT leaders interested in this offer can sign up through CoreView’s free tool, CoreDiscovery, which hosts the learning and adoption solutions. CoreDiscovery offers a total picture of O365 management, security and application adoption through a detailed tenant analysis.

Free trial Opens a new window

More info on the Coreview websiteNew window.



Free "CORONA" licenses, for 45 days.

These corona licenses are temporary "base" licenses, which are activated on your F5 devices. The F5 VPN license ensures that you can keep your business running efficiently and securely.

More info on the F5 websiteNew window.



Remote security assessments to understand identity, data and cloud threats on Office365 and Azure

Given the exceptional situation in which we find ourselves, there are many actors who are trying to exploit the situation. A typical example of this is the increasing number of phishing attacks, taking advantage of the need for information around COVID-19, and hoping that unsuspecting users will click through to malicious links or open corrupt attachments. A remote workshop will clarify the current risks and the status of the configuration. If you have more than 1000 mailboxes in Office 365, additional discounts are currently possible.

Free "Office 365 E1 (or G1)" Trial license, for 6 months.

From 300+ employees customers have to pay for their Office 365 licenses. But currently the Office 365 E1 (or G1) license is offered free of charge, for a duration of 6 months.

This license also includes Microsoft's collaboration tool: MS Teams.

More info on the Microsoft website:

Palo Alto

Palo Alto

GlobalProtect : free of charge for 90 days for existing NGFW customers

GlobalProtect provides increased visibility of all Internet traffic, users, devices and applications. This allows you to manage the connections of devices remotely by your home workers. You can implement a uniform security policy for all users using remote access, including blind spots.

Existing Prisma Access customers: "peaks" outside of existing licenses are temporarily allowed (*).

Prisma access is especially for companies that have both cloud applications and the need to be flexible with the work location of their employees. This solution provides secure access for all homeworkers to your business applications. Comparable to a firewall in the cloud ...

(*) Peak = 200%-300% above the number of Prisma license users. Do you expect higher peaks? Then contact your Proximus security consultant proactively.

Free PS accelerator package from 1000 users, for new Prisma Access customers.

This Cloud Accelerator Service for Prisma™ Access is a quick start service. Palo Alto experts will help you to implement Prisma Access in your specific network environment, in order to securely allow both networks outside the work perimeter as well as mobile users in the cloud.

More info on the Palo Alto websiteNew window.

Pulse Secure

Pulse Secure

"In Case of Emergency" (ICE)- license

Note: Only for customers with Pulse Secure devices "PSA" or "MAG", with valid license and support.

This license provides temporary activation up to the maximum number of homeworkers that can support the current installation for 8 weeks. [and temporarily overwrites your current licenses]. However, this solution is not free of charge. For more information, contact your Proximus cybersecurity specialist.

Per Pulse Secure device:

  •  PSA3000: 200 simultaneous sessions
  • PSA5000: 2.500 simultaneous sessions  
  • PSA7000: 25.000 simultaneous sessions.

More info on the Pulse Secure websiteNew window.

Trend Micro

Trend Micro

Free "Trend Micro - Maximum Security" license, for 6 months

Trend Micro "Maximum Security" prevents the further spread of viruses when working from home with a personal PC. A personal device often doesn't have the latest antivirus program (or doesn't have one at all). Employers have the necessary flexibility to switch quickly if no additional professional devices are available to use for home working.

More info on the Trend Micro websiteNew window.