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Configure notifications
Receive an email when a mobile number has used more than 80% (orange status) or more than 100% (red status) of the included bundle.
Set the notification as follows:
- Log in to MyProximus Enterprise.
Log in to MyProximus to consult your products Opens a new window -
In certain cases, you will receive a code via SMS. Enter this code.
Didn't receive it? Check how to get a code via SMS . - Click on Products.
- Click on Mobile usage of your employees.
- Click on Configure your notifications.
- Select all or check the type of usage for which you want to receive an e-mail notifications. This selection applies to all companies you have access to.
- Enter the e-mail address where the notifications will be sent. You can add up to 5 more e-mail addresses.
- Click Save.
Have you received an email notification?
- The e-mail contains the company name and number as mentioned in the top right next to your credentials in MyProximus Enterprise. This allows you to easily find the impacted users.
- The e-mail notifies you that 1 or more mobile numbers have almost reached or already exceeded their limit during the past 24 hours.
- The e-mail allows you to make changes for the impacted mobile numbers via the Real-time mobile usage.