What do you need?

You must be registeredOpens a new window and logged inOpens a new window on MyProximus Enterprise and be able to manage the fixed products of your company.
The Digital Access Owner can give you the permissonOpens a new window to do so.

Do it in one of the following ways:

Get guided directly in MyProximus Enterprise
Follow the steps in MyProximus Enterprise Opens a new window

Follow the instructions below

1. Log in to MyProximus Enterprise using the button below
   Manage your fixed products Opens a new window

2. In certain cases, you will receive a code via SMS. Enter this code.
   Didn't receive it? Check how to get a code via SMSOpens a new window .

3. You will now see an overview of your fixed products.
4. Use the button below to export the overview to Excel. As long as a file is available, the button remains greyed out. Delete the previous file first to request a new export.
5. Search for one or more products using a filter or a keyword.
   Managing multiple companies in MyProximus Enterprise? The system will automatically search across all of them:
   • Using a filter:
     1. Click to the right of the search bar in the product category field. The list of product categories will appear.
     2. Select one from the dropdown list.
     3. You will now see an overview of your selection.
     4. Click on the product for which you want more information to view the details.
   • By keyword:
     1. Click to the left of the search bar on the Search by field. The list of search criteria will appear (connection ID or phone number, street name, postal code, city, reference).
     2. Select the search criterion of your choice.
     3. Then, type the keyword in the search bar. Please note, the system does not consider typos or variations, so make sure to enter your search terms correctly.
     4. Click on the product for which you want more information.
     5. You will now see more details.

Did you make a mistake or do you want to start a new search? Click on reset to clear your selection and search again.