Check your internet connection

Can you surf on the web? If this is not the case, we will give you some tips depending on the type of your connection.

How you device is connected to the Internet Box?

Your computer must be connected via an Ethernet cable plugged into a yellow port of the Internet Box.

Internet Box

The Wi-Fi indicator light on the Internet Box must be on. If not, press the Wi-Fi button.
Internet Box

Is your Internet connection working again?