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We're here to help

All Belgians still standing strong together. And Proximus continues the support.

Shops are re-opened and are happy to welcome you again!

Be sure we will take all safety measures to be able to host you safely in our shops!

To facilitate your visit, we encourage you to take an appointment in the shop of your choice.
Thus we will help you without any waiting time!

If you prefer an alternative way of talking to a Bizz Expert, we can also offer you an appointment by videochat in French or in Dutch

How do you want to contact us?

Call a Bizz Expert

What's your question about?

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:

Still not helped? Call us:

From Belgium:

0800 55 500

0800 55 500

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

24/7

Lost or stolen mobile: we'll block your card immediately, 24/7

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:

Still not helped? Call us:

From Belgium:

0800 55 500

0800 55 500

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on Sunday and public holidays

Lost or stolen mobile: we'll block your card immediately, 24/7

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:

Still not helped? Call us

From Belgium:

0800 55 500

0800 55 500

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on Sunday and public holidays

Lost or stolen mobile: we'll block your card immediately, 24/7

Send an e-mail

You can also contact us in the following ways

What's your question about? Make your choice so we can put you in touch with the right agent.

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:

Still not helped?

Currently there are no chat agents available.
Do you want to be helped immediately? Go to our online solutions or call us:

From Belgium:

0800 55 500

0800 55 500

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

24/7

Lost or stolen mobile: we'll block your card immediately, 24/7

At peak times, waiting time may rise. Save time and do it yourself in MyProximus. Or find the answer online.

Still not helped?

Currently there are no chat agents available.
Do you want to be helped immediately? Go to our online solutions or call us:

From Belgium:

0800 55 500

0800 55 500

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on Sunday and public holidays

Lost or stolen mobile: we'll block your card immediately, 24/7

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:

Still not helped?

Currently there are no chat agents available.
Do you want to be helped immediately? Go to our online solutions or call us:

From Belgium:

0800 55 500

0800 55 500

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on Sunday and public holidays

Lost or stolen mobile: we'll block your card immediately, 24/7

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:

Still not helped?

Currently there are no chat agents available.
Do you want to be helped immediately? Go to our online solutions or call us:

From Belgium:

0800 55 500

0800 55 500

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on public holidays

Lost or stolen mobile: we'll block your card immediately, 24/7

At peak times, waiting time may arise. In a hurry? For these topics you find the answer easily on our website:

Still not helped?

Currently there are no chat agents available.
Do you want to be helped immediately? Go to our online solutions or call us:

From Belgium:

0800 55 500

0800 55 500

From abroad:

+32 475 15 60 30

+32 475 15 60 30

Opening hours

On weekdays from 8 AM to 8 PM. On Saturday from 9 AM to 5.30 PM. Closed on public holidays

Lost or stolen mobile: we'll block your card immediately, 24/7

Or find the answer on our website!

Consult our FAQs, interesting articles and clear instruction videos.

Go to Support

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