Augmented reality for field technicians
How to improve and ease interactions between field technicians and back offices using AR tools. Network interventions become increasingly complex for field technicians. They need to master a multi fold of technologies and should know many different methods and procedures.
With AR, they could dispose of a handy tool to get immediate online assistance to look-up the appropriate instructions for the equipment they are handling (e.g. in combination with Google glass alike tools).
This initiative should not only look at the infrastructure needed for this but also on how to bring in existing procedure descriptions in the AR environment.
Get in touch