Move my Proximus products

Please fill out the form. We will call you within the two hours after you have placed your request. From Monday to Saturday between 9 a.m. and 8 p.m. Requests that are sent outside these hours will be treated the next business day.

Your personal data

First name {{errorMessages.FirstName.required}} {{errorMessages.FirstName.pattern}} {{errorMessages.FirstName.pattern}} {{errorMessages.FirstName.pattern}} {{errorMessages.FirstName}} {{errorMessages.FirstName.pattern}}

Last name {{errorMessages.LastName.required}} {{errorMessages.LastName.pattern}} {{errorMessages.LastName.pattern}} {{errorMessages.LastName.pattern}} {{errorMessages.LastName}} {{errorMessages.LastName.pattern}}

Prefix {{errorMessages.CALLBACKCLICountry.required}} {{errorMessages.CALLBACKCLICountry}}

Contact number {{errorMessages.CALLBACKCLIPhone.required}} {{errorMessages.CALLBACKCLIPhone.pattern}} {{errorMessages.CALLBACKCLIPhone.pattern}} {{errorMessages.CALLBACKCLIPhone.pattern}} {{errorMessages.CALLBACKCLIPhone}} {{errorMessages.CALLBACKCLIPhone.pattern}}

Customer number (optional) It can be found on the left corner of your last bill or payment statement, next to the document number {{errorMessages.CusI.required}} {{errorMessages.CusI.pattern}} {{errorMessages.CusI.pattern}} {{errorMessages.CusI.pattern}} {{errorMessages.CusI}} {{errorMessages.CusI.pattern}}

E-mail address {{errorMessages.MAILBACKADDR.required}} {{errorMessages.MAILBACKADDR.pattern}} Please match the e-mail address above {{errorMessages.MAILBACKADDR.pattern}} {{errorMessages.MAILBACKADDR.pattern}} {{errorMessages.MAILBACKADDR}} {{errorMessages.MAILBACKADDR.pattern}}

{{errorMessages.lomKey}} The field is mandatory

Pick a date, then pick a slot

Date (ex: 29/12/2026)

There are some time slots free for this date, please pick one below.
Please fill in all the above required fields so we can propose you time slots
We do not find any slots available for the date you selected. Please pick another one.

{{errorMessages.selectedCallbackDate.required}} {{errorMessages.selectedCallbackDate.pattern}} {{errorMessages.selectedCallbackDate.pattern}}

I would like to be kept informed about products, services, contests and promotions of Proximus. As the data controller, Proximus may store the aforementioned personal data, along with the context in which it was collected, in its records. This data, together with my interests inferred from the collection context, may be used to personalize communications and to contact me via phone or electronic messaging services (e.g., e-mail, SMS/RCS, WhatsApp, etc.). I acknowledge that I have the right to withdraw my consent at any time and that my data is processed in accordance with the Proximus privacy policy, which informs me how to adjust my privacy settings and how to withdraw my consent.

Send

Move my Proximus products

Please fill out the form. We will call you within the two hours after you have placed your request. From Monday to Saturday between 9 a.m. and 8 p.m. Requests that are sent outside these hours will be treated the next business day.

Your personal data

Pick a date, then pick a slot

Please wait, your data is being processed