Mobilus mobile subscriptions

Mobilus mobile subscriptions

Top class mobile subscriptions

Choose your Mobilus subscription

New

More data with your Mobilus!

Go for that extra download, be on top of everything and share even more of your favourite moments.

Unlimited data for your app in Belgium as in the EU

Social icons

WhatsApp is activated by default on all mobile subscriptions. 
Select your favourite app after activating your subscription via MyProximus. Facebook app does not include Messenger.

Good news: roaming has ended!

No more roaming charges for your communications within the European Union from June 12th.
In EU, you'll therefore use your call minutes, texts, data and favorite app included in your subscription as if you were in Belgium. Out-of-bundle rates are also the same as in Belgium.

National and international rates outside the bundle

In Belgium

Calls to fixed and mobile:
€0.25/min.
Surf:
€0.10/MB

MMS:

€0.50/MMS

From or to abroad

Call, text, MMS and surf: find the roaming and international rates per country.

Combine a smartphone with subscriptions

Smartphone with subscriptions

This smartphone at advantageous price with Dataphone option and a mobile subscription?

How does it work?

  1. Select the smartphone of your choice
  2. Choose your smartphone price and the data volume, included in the DataPhone option, you want to enjoy.
    Today, you’ll only pay the smartphone price depending on the selected DataPhone option.
    You’ll pay each month the amount of the chosen DataPhone option, in addition to your mobile subscription.
  3. Select your mobile subscription

Favorite App

Unlimited data for your app

  • Whatsapp
  • Facebook
  • Snaptchat
  • Instagram
  • Twitter
  • Pkemon Go

WhatsApp is activated by default on all mobile subscriptions.
Select your favourite app after activating your subscription via MyProximus. Facebook app does not include Messenger.

Recommended options

International rates and roaming

Roaming and international options

Find the roaming and international options to call, text and surf at your destination or from Belgium to your country of choice.

Norton Security

Norton Security

Protect all your devices against viruses and much more, with 1 Norton subscription, handy and secure.

Smartphone Omnium

Smartphone Omnium

Has your smartphone been broken or stolen in Europe? Don’t panic! With Smartphone Omnium, receive a smartphone the next day.

Add your Mobile subscriptions to your Pack

And benefit from all the extra’s you get:

Free calls to all numbers in your Tuttimus, even more mobile data and unlimited calls as of €26.99/month.

Call me back

New customer? Want to join Mobilus?

Switching operator is a breeze!

You've decided: you're switching operators! Great!
Discover how to switch!

Order Mobilus online, in a shop, or by phone

It’s up to you!

  • Online

    Follow these steps:

    • Add your subscription to the basket.
    • Choose "New customer" and enter your details.
    • Indicate your current operator and whether you wish to keep your current number.
     

    You've become a customer in just a few clicks: welcome!

  • By phone: call us on 0800 55 800.
  • In a shop: visit a Proximus Center near you.

No bother for you: we take care of everything!

Want to keep your phone number?

No worries, we take care of transferring your number!

  1. Once you have ordered online your Mobilus subscription you can start the product configuration.
  2. Choose your current operator from the list and the mobile phone number you would like to transfer.
  3. You will only need to provide your customer account number. If you have a prepaid subscription you will have to provide the SIM card number.

Already customer?

I want to become Mobilus and keep my current mobile phone number
 

Good to know: you can only keep you mobile phone number if this isn’t combined with a smartphone offer.

What if you've signed up for a smartphone offer with a subscription or benefit from a pack, a promotional offer or extra option? 

Contact us via chat, visit a Proximus Center or call our call center and let us help you switch.

  1. Once you have ordered your Mobilus subscription, log in to MyProximus.
  2. Choose ‘Proximus’ from the operator list and the mobile phone number you would like to transfer.
  3. For every mobile phone number you want to transfer you will need to provide the SIM card number, so keep this at hand.
I have a reload card and would like to opt for a Mobilus subscription

Would you like to take a subscription and keep your mobile number?
Choose the subscription you need and click the “Add to card” button.
Your remaining call credit of your reload card will automatically be deducted from your first invoice.

Is my mobile ready for surfing on the Internet?

If it isn't, it's very easy to configure your mobile using our online tool.

How can I find out how much of my subscription allowance I’ve used up?

You can monitor your usage at any time on our MyProximus app and we’ll send you a text message to warn you before you exceed your limit. This way you avoid any unpleasant surprises when you receive your bill.

Need more data volume?

If your mobile data volume is often insufficient, we recommend that you opt for a higher-level Mobilus mobile subscription or a mobile subscription included in Tuttimus to benefit from even more advantages.

If you regularly need more data and want to keep your current mobile subscription, ask for the Extra Volume 500 MB option for €5 on MyProximus.

Conditions

Conditions

Calls are billed by the second starting from the 61st second. Calls and texts: in Belgium to all fixed and mobile networks in Belgium and while travelling in the EU*, for calls and texts to all fixed and mobile network in the EU*. Except to premium numbers (voting, 0900, etc…). Unlimited usage for personal use only in accordance with the general terms and conditions. The data included is valid in the EU*. Rates, if you top up your card: €0.30/min, €0.12/text and €0.50/MB. Unused minutes, texts or MB are not carried over to the next month. The use of roaming in the EU* withouth abuse and in accordance with the general conditions

•All Mobilus subscriptions include free data in the EU* for an app selected from a defined list. The customer can only choose one app and can change it once a month in MyProximus. Limits may apply for certain apps, more information on www.proximus.be/support. The general terms and conditions of the apps remain/are applicable. If customers use up all the mobile Internet data included in their subscription, their surfing speed will be reduced to 128 Kbps, including for their favorite app, until the next billing cycle. Proximus has made a selection of the most popular applications around. Proximus reserves the right to modify the offer with two months' notice.

* Åland Islands (Finland), Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Netherlands, Poland, Portugal, Réunion, Romania, San Marino (French Antilles), Saint-Barthélemy (French Antilles), Saint Martin (French Antilles), Slovakia, Slovenia, Spain, Sweden, and the United Kingdom + Iceland, Liechtenstein, and Norway.

Promo conditions for the smartphone offer

Prices include VAT, Auvibel charge and €0.05 recycling charge.

Offer valid from 14/08/2017 to 01/10/2017 for all new subscriptions to a DataPhone option of €5, €10 or €20 (depending on the device) and a Mobilus subscription of your choice (as from €15.99) for 24 months. In combination with Mobilus Full Control, this offer is limited to the first 2,500 customers. Offer valid for new customers and existing customers who already have a mobile subscription.

A phone for customers who have not yet subscribed to another Proximus service, max. 3 phones if they have subscribed to 1 other Proximus service (at least 4 bills duly paid over the last 6 months)

Offer valid while stocks last. Once the stock is used up, it will not be replenished. Offer cannot be combined with other Proximus promotions.

The mobile phone must be paid for with a bank card. Customers subscribing to a combined Proximus offer must pay all their Proximus subscriptions by direct debit. If the bank refuses the direct debit order, Proximus is entitled to demand that the payments be made by bank transfer and bill the customer for any "chargeback" fees based on the applicable rates.

 A maximum of 30 days may elapse between the subscription activation date and receipt of the smartphone. For more information and the terms and conditions of the mobile rate plans, go to www.proximus.be. 

iPhone is a registered trademark of Apple Computer Inc.

Contact

Our advisors are at your disposal. Choose your contact mode.

  • Call us on 0800 55 405(option « Become customer »)

  • Call me back

  • We call you back

    We call you backnot available at this moment

  • Chat

    Chatnot available at this moment

  • Questions about our offers?

    We offer you 2 options:

    • Do you prefer to be called back?


    • Do you want to chat with a live agent now?

    Proximus respects your privacy.
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