We invest daily in improving our network and technologies to provide you the best possible Internet and TV experience at home and in the office.
We are implementing, or have just implemented, the new VDSL2 Internet technology in your neighbourhood which will boost the performance of your Internet connection. And it’s free of charge!
If your area is covered by VDSL2, we will contact you to set up an appointment with one of our technicians.
When making the appointment, please mention if you have an alarm, home automation system, a Bancontact terminal, etc. so we can take this into account.
Our technician will:
The intervention of the technician will take about 60 minutes. You will have no access to the Internet for about 20 to 60 minutes. Of course, you can still use the mobile network during that time.