New Internet technology

A better technology at home and in the office


We invest daily in improving our network and technologies to provide you the best possible Internet and TV experience at home and in the office.

We are implementing, or have just implemented, the new VDSL2 Internet technology in your neighbourhood which will boost the performance of your Internet connection. And it’s free of charge!

Advantages of VDSL2

  • An even more stable and reliable network
  • Higher upload & download speeds
  • Proximus TV in HD quality and 15 additional channels
  • You can connect up to 3 TV sets
  • You can record a program while watching another

If your area is covered by VDSL2, we will contact you to set up an appointment with one of our technicians.

When making the appointment, please mention if you have an alarm, home automation system, a Bancontact terminal, etc. so we can take this into account.

What will the technician do when he comes to your home or office?

Our technician will:

  • Upgrade your network
  • Replace your b-box by a b-box3, if necessary

The intervention of the technician will take about 60 minutes. You will have no access to the Internet for about 20 to 60 minutes. Of course, you can still use the mobile network during that time.


Our advisors are at your disposal. Choose your contact mode.

  • Call us on 0800 55 800Mo – sat: 08:00 – 22:00
    Technical questions: 08:00 – 24:00 (7/7)

  • We call you back

    We call you backnot available at this moment

  • Chat

    Chatnot available at this moment