Surf cheaper from abroad

General information:

The following provisions apply insofar as they are not expressly contrary to the specific provisions applicable to the services:

• Prices include VAT.
• Calls are billed by the second starting from the 61st second. 
• The minutes and text messages included in the option are not valid to satellite or maritime networks or to special numbers (voting lines, 0900 numbers, etc.).
• Mobile Internet is billed by increments of 100 KB.
• The subscriptions are billed for a whole month (even if the subscription is activated or deactivated during the month underway).
• Unused minutes, texts and MB are not carried over to the next month.
• The activation of roaming options is free of charge.
• The roaming options do not apply the standard applicable rates. You can deactivate your option at any time at no charge. In that case, the standard rates will apply outside Belgium. They can be consulted on www.proximus.be/roaming.
• Calling minutes, texts, and MB are valid in the following countries according to the zones covered by the options:

  • ¹Europe:

    Aland Islands (Finland), Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe (French Antilles), Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique (French Antilles), Netherlands, Norway, Poland, Portugal, Réunion, Romania, Saint-Barthélemy (French Antilles), Saint-Martin (French Antilles), Slovakia, Slovenia, Spain, Sweden, United Kingdom.

  • Top Destinations:
    Albania, Andorra, Australia, Bosnia and Herzegovina, Brazil, Canada, Cape Verde, China, Dominican Republic, Egypt, Guernsey (Bailiwick of), Hong Kong, India, Indonesia, Isle of Man, Israel, Japan, Jersey, Macedonia, Malaysia, Mexico, Monaco, Montenegro, Morocco, New Zealand, Russia, Serbia, Singapore, South Africa, Sri Lanka, Switzerland, Thailand, Turkey, Ukraine, United States.

    Outside Europe & Top Destinations
    Countries not included in the Europe and Top Destinations zones and in the exception zone.

  • Exception zone:
    Angola, Armenia, Bahamas, Bhutan, Brunei, Djibouti, Ethiopia, Honduras, Falkland Islands, Kyrgyzstan, Laos, Lebanon, Macao, Maldives, Myanmar, Nepal, New Caledonia, Papua New Guinea, São Tomé and Príncipe, East Timor, Sudan, Togo, Tunisia, and Venezuela.

Depending on the option:

• Daily Travel Passport

  You only pay per actual day of use. The daily price from € 5 is activated as soon as you make a call, send a text message to a country of this  zone, from the European Union or to Belgium, use more than 200 KB of mobile data or receive a call in the "Top Destinations" zone.

  A day of use starts and ends at midnight, Belgian time. Unused minutes, texts and MB are not carried over to the next day.

  Within the bundle, data volume is billed by increments of 100 KB, as from 200 KB of usage. For usage under 200 KB, and once the volume included in the option has been used up, the standard rate will apply.

  No subscription fee.

  Pay&Go customers must have at least €1.50 of credit on their card to be able to call from abroad.

  Not compatible with other roaming options, nor with business options or rate plans with Closed User Groups (CUG = unlimited free calls between colleagues), VPN and Wireless Office. Not compatible with the Family Calls option. The activation of Daily Travel Passport will automatically deactivate all other roaming options.

• Daily Travel Surf

  Cannot be combined with other options containing data volume usable abroad.

  No subscription fee.

  You only pay per day of use. The daily price (€4.23 or €17.99) is activated on the basis of the zone you are in ("Top Destinations" or "Outside Europe & Top Destinations").

  A day of use starts and ends at midnight, Belgian time. Unused MB are not carried over to the next day.

• Travel Passport (Intense) Top destinations

  Can be combined with Travel Passport Outside Europe & Top Destinations and all rate plans.

• Travel Passport Outside Europe & Top destinations

  Can be combined with Travel Surf (Intense) Top Destinations, Travel Passport (Intense) Top Destinations and all rate plans.

• Travel Passport World

  Cannot be combined with other roaming options.

  Can be combined with all rate plans.

• Travel Surf (Intense) Top destinations.

  Can be combined with Travel Passport Outside Europe & Top Destinations and all rate plans.

• Travel Surf (Intense) World

  Cannot be combined with other roaming options.

  Can be combined with all rate plans.