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Smartphone Omnium

Insure your smartphone

Smartphone Omnium

12 /month

Delivery at the address of your choice

The next day

Stay in touch with family and friends

Protect your phone

Against damage that your warranty does not cover

Why take Smartphone Omnium?

  • 1 out of 3 breaks their smartphone within 2 years
  • 80% of all the broken devices are cracked screens
  • In Belgium an average of 137 mobile phones are stolen per day

12 /month

What's covered?

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  • Accidental, material damage
  • Accidental oxidation
  • Theft with obvious signs of forced entry, robbery with violence, pickpocketing
  • Reimbursement of costs of fraudulent calls up to €1500
  • Worldwide coverage

How to indicate a damage case?

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  • By phone. In Belgium: call 0800 90 790 or in the world: +32 3 221 51 48 
  • Online: file a claim

Consult the franchise cost

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Maximum purchase value of your smartphone Franchise
€300 €10
€301 - €600 €30
€601 - €900 €60
€901 - €1200 €90
€1201 - €1500 €120
€1501 - €1800 €150
From €1801 €180
Conditions

You can report a claim by telephone from Monday to Saturday, 8 a.m. to 6 p.m. If your claim is approved, you will receive your repaired device or another device the next day. Deliveries are made from Monday to Saturday, 8 a.m. to 10 p.m.

In Belgium, your repaired smartphone will be delivered the day following the day that your claim is accepted. If your device can’t be repaired, you will receive a similar revised model. In Europe, a new or your repaired smartphone will be delivered within 48 hours of the acceptance of your claim. In case of lack of stock or force majeure, the repair or replacement time may be extended by five days. No delivery on Sundays and public holidays. Compatible with Proximus’ mobile subscriptions, for private customers and business customers, as mentioned on the website proximus.be. The insurance does not cover, inter alia: (1) negligence, intentional error or a deliberate act by the user; (2) accessories; (3) damage caused by repair by a third party; (4) damage caused by viruses; (5) loss of data. You’ll find the complete list of terms and conditions here. Limited to two claims per year of registration. The Insured can terminate the Agreement in writing at any time, except during the first six months. In case of lack of stock or force majeure the device replacement time or repair time may be extended by five days.

The Smartphone Omnium option is linked to your mobile phone subscription, not to your device. Are you changing your smartphone? Your new device is automatically insured.

Do you have a question?

Ask one of our advisors. Make your choice:

  • Call us on 0800 55 405(option « Become customer »)

  • We call you back

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  • Chat with us on this website

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Need help?

Questions about our offers?

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