Your daily life, without your smartphone... Sounds like pure horror, right? No need to worry, pick up your replacement smartphone from a Proximus Shop nearby and keep it for a month.
You're reachable again in no time at all!
Don't give viruses and hackers a chance, protect your smartphone with Norton Security.
Or give him a protective layer, no more scratches and dents!
Discover these services and many more.
Be surprised by the Smartphone Omnium coverage: an equal model smartphone will be sent to you at home1 by the next day at the latest. Wherever you are in the European Union. For only €12/month.
You always stay close to friends and family, that’s guaranteed.
A replacement device is provided in the event of loss or theft, or if the original device is faulty. Valid for private customers, freelancers and SMEs who have had a GSM subscription for at least three months and have paid at least one bill. Signing up to this programme requires the account manager’s agreement.
Subject to available stocks of replacement devices. The replacement device may not necessarily be the same as the original. It remains the property of Proximus and must be returned within the stated time and in its original condition, otherwise fixed compensation will be claimed, as set out in the contract.
Free replacements can be issued no more than twice over any 12-month period, unless the original device is repaired by Proximus.
1 GB of data free of charge to customers whose GSM subscriptions do not include data - to be used only in Belgium while the replacement device is being provided and in accordance with our general conditions.
Proximus may cancel this free option at any time.