New Proximus product?

Install your Internet and/or Proximus TV

As you have recently purchased a new Proximus subscription, discover the next steps for installing your Internet and/or Proximus TV, as well as some practical information about your products.

In this document (French version, .pdf), you will find the following information:

  • All the communications you will receive from us.
  • The date/time you can carry out your installation.
  • All the details about the installation by a technician.
    • What we expect you to do.
    • What we do for you.
    • What we do not do for you.

Start well and quickly with your product

Help and support


Our advisors are at your disposal. Choose your contact mode.

  • Call us on 0800 55 800Mo – sat: 08:00 – 22:00
    Technical questions: 08:00 – 24:00 (7/7)

  • We call you back

    We call you backnot available at this moment

  • Chat with us on this website

    Chat with us on this websitenot available at this moment