Other services: experts, SmartCafé, MyProximus

Other services

Always at your service

Having a strong network is one thing, but good service is just as important.

Our experts are available

You can reach us by different means: by phone, e-mail, chat, social media or on the Proximus Forum.

Call us about a question? Our experts are available from Monday to Saturday, from 8 AM to 10 PM. Watch our instructive videos and demos to get you started, step by step.

More info about our experts

The latest technology at your fingertips

Can’t make any sense of the latest gadgets? No problem: we can teach you everything, in no time. Discover here the workshops we currently offer.

Access to technologies

That is what we understand by "close to the customer"

Want to know how our service scores compared with other telecom operators in Belgium? Then consult here the quality barometer that the BIPT published on 13 October.


Immediate answers

All your services

Would you like a perfect overview of your usage at all times? It’s possible with MyProximus. You can also manage your subscriptions and options in a simple way via the website or app.