Fiber is available for you!

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Our Fiber packs

What exactly is fiber?

Fiber is the technology of the future. The fiber cables transmit data over long distances at the speed of light and thus offer many advantages. To ensure you the best possible performance, Proximus installs fiber at the heart of your home or business, unlike most other operators.

Wow, ultra-high-speed Internet!

Enjoy amazing speeds of up to 1 GIGA per second in download and up to 100 Mbps in upload with the   or by default with Flex Fiber Premium.

Fiber 1 GIGA per second
42 sec

Copper 70 Mbps
10 min

Fiber 1 GIGA per second
12 sec

Copper 70 Mbps
2 min 56

Why choose fiber?

No interruptions or speed-reducing to download, upload, stream or game no matter how many persons or devices are connected.

When you play games online, every millisecond counts. With fiber, you have an edge over the competition.

On your TV, tablet or smartphone, you won't miss a single detail with fiber.

In the future, more and more domestic appliances will be connected to the Internet. With fiber to your home, this evolution will be child's play.

View all videos

Free installation

One of our technicians will come by to install the connection box to fiber and activate your Fiber pack .

All about the installation

Any more questions?

First, check if fiber is available for your address.

  • If it is, you will be invited to order your fiber products online and schedule an appointment with one of our technicians to install your fiber junction box.
  • If fiber is not yet available for your home but Proximus is planning to install it in your street, fill in the form that will be proposed to you. One of our employees will then contact you as soon as possible to give you more information about the probable installation period and answer any questions you may have.
  • Finally, given that we are rolling out fiber in several phases, your home may be located in an area where works have not yet been planned or in an area in which we are unable to install fiber for technical or administrative reasons.

In the case of a new construction by a property developer and if fiber is available at that address at the time of construction, the developer will deal with submitting the application to connect to our fiber network. When you move, all you have to do is order your fiber products and make an appointment with one of our technicians to arrange for the installation.

How? Check whether or not fiber is available for your address.Then, simply follow the different steps that will be proposed to you.

If you're having an architect build your new home, check whether fiber is available for your new home. If that is the case, don't forget to request to have it connected to our fiber network before ordering your fiber products and installing them.

Has this already been done? Then order your fiber products directly online and make an appointment with one of our technicians to install the fiber junction box.

Yes, your connection to fiber is entirely free of charge with any activation of a Flex Fiber or Epic combo fiber pack, whether you are a Proximus customer or not.

 

Let's meet and talk

Contact us

Proximus Shop

Fiber info point

(with or without appointment)

Conditions

Fixed internet speed: the actual speed experienced depends on the computer system, but also in exceptional cases, on general use. Your surfing speed may also be slower, while using Wi-Fi. Go to www.proximus.be/vitesseinternet to discover the surfing speed in your home.
 
The download speed of 1 GIGA per second can only be obtained with a fixed device directly connected to the modem.

Why choose fiber?

Optical fiber is the guarantee of an ultra-fast and stable internet connection, without interruption or slowing down. You have a download speed of up to 1 GIGA per second and an upload speed of up to 100 Mbps with Flex Fiber. Optical fiber offers ideal conditions for the biggest fans of online gaming and video games, and also for users eager to download at the speed of light.

Download time
Fiber Boost option (1 GIGA per second)
Download time
Standard connection (50 Mbps)
Film (1.5GB) 12 seconds 3 minutes
Video game (5 GB) 42 seconds 10 minutes

The advantages of fiber:

  • Fiber offers a superfast internet connection
  • Fiber offers a very stable internet connection
  • Fiber lets you watch television in very high definition
  • Fiber costs no more than a standard connection
  • Fiber increases the value of your home

Where is fiber available?

Fiber is currently being deployed in several major cities in Belgium: Aalst, Anderlecht, Antwerpen-Diamant, Antwerpen-East, Antwerpen-West, Brussels-Anspach, Charleroi, Deurne, Etterbeek, Evere, Ghent, Hasselt, Ixelles, Knokke-Heist, Kortrijk, Leuven, Liège, Mechelen, Molenbeek-Koekelberg, Namur, Ostend, Roeselare, Schaerbeek, Sint Niklaas, Uccle and Vilvoorde.

The objective is to provide an ultra-fast and stable network, capable of easily absorbing the data traffic that will continue to grow in the years to come.

Work is also planned in the following cities: La Louvière

Is fiber coming to my city?

Do you have a question?

Ask one of our advisors. Make your choice:

  • Call us:
    Existing house0800 33 007
    New construction: 0800 33 234Mo – sat: 08:00 – 22:00
    Technical questions: 08:00 – 24:00 (7/7)

  • Chat with us on this website

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