Get fiber first in your city!

Promo

- 10 /month for 1 year + Free installation

  • Ultra-fast and unlimited Internet
  • € 120 discount on your pack
  • Free installation and activation

You need an ultra-fast internet? Test your eligibility to fiber:

We’re preparing your personalized experience

It’s almost ready...

Can I have fiber?

Ask for fiber today

Network builder Fiberklaar has started to roll out a powerful fiber network in Flanders. Your city is up next! Choose the network of the future! How? Just pre-order your Fiber pack today!

Promo

- 10 /month during 1 year + free installation

Business customer? Pre-order your pack

Subscription can be changed or cancelled at any time without charge

Stable and ultra-fast Internet

Even when everyone is connected!

Enjoy an ultra-stable Internet and amazing speeds of up to 1 Gbps in download and up to 200 Mbps in upload, no matter how many devices or people are connected at the same time.

Fiber 1 Gbps
42 sec

Copper 70 Mbps
10 min

Fiber 1 Gbps
12 sec

Copper 70 Mbps
2 min 56

Fiber 1 Gbps
12 min

Copper 70 Mbps
39 min

"I can work a lot faster. I don't have to ask people to repeat things three times in a meeting. There are no glitches and everything runs very smoothly."

Martin, 28, Antwerp

"Wow, what speed, what stability! With fiber, even when there are 5 of us online, everything goes at the same speed. Even when my son is gaming online with his friends."

Julie, 46, Liège

Benefits of the Flex Fiber pack

The pack tailored to each family member

  • Ultra-fast and unlimited Internet
  • Stable Internet connection
  • Unparalleled Pickx TV experience on all your screens
  • Unlimited access to Le Soir+ or Het Laatste Nieuws Digitaal
  • As many mobile subscriptions as you want, at advantageous price
Promo

As from instead of €83.99 73.99 /month during 1 year + Free installation

Subscription can be changed or cancelled at any time free of charge

Fiber in your home in a few steps

From the request to the installation

Questions that you may still have

Fiber is the technology of the future. The fiber cables transmit data over long distances at the speed of light and thus offer many advantages, including an ultra-fast and much more stable Internet connection than with traditional copper cables.

Proximus is therefore modernising its network by gradually replacing these copper cables by fiber cables. And unlike most other operators who stop at the street, Proximus is installing fiber right into your home, to ensure the best possible performance now and in the future. In the long term, our copper network will be completely replaced by this new technology.

Your fiber connection is completely free of charge for every activation of a Fiber pack, whether you are an existing Proximus customer or not. If you opt for another fiber product outside the pack, for example Internet Fiber, a fee of € 59 will be charged for a new installation.

You will continue to have your current connection, without change. However, you should know that the current Proximus copper network will eventually have to be replaced by fiber.

No, you can always change or cancel your application at any time and free of charge. You are also always free to choose another operator for fiber.

The network builder Fiberklaar will start by installing the fiber in the streets. This phase will take several months. Then, Fiberklaar will contact you to see where to connect your home to the fiber. After that, an appointment will be made to install the fiber arrival point at your home. Once this is done, a Proximus technician will contact you to install the equipment (modem,..) and activate your services. He will check that everything is working and will test the wifi in your different rooms. From that moment on, you will be able to benefit from ultra-fast and stable Internet thanks to the fiber.

Discover the different installation steps (and a short video) on Fiberklaar's website: www.fiberklaar.be/nl/aanlegNew window

Once the fiber entry point is installed in your home, we will come and install the modem and activate your fiber product(s).

You can contact one or the other. Your request will be transferred either way. However, letting Proximus know that you are interested in fiber, allows you to pre-select your future Fiber pack, which you can confirm or adapt once fiber has been installed in your home.

Let's meet and talk

Customer service

Proximus Shop

Fiber info point

(with or without appointment)

Fiber Packs: Promo valid until 31/01/2023 inclusive for all new Proximus Internet customers with (Business) Flex Fiber whose installation address is eligible for fiber, in areas where the network builder Fiberklaar is active. Monthly discount of €10/month for the first 12 months. Promo valid if you pre-order a Fiber-pack before the end of the works by Fiberklaar in your street. After that, you pay the normal price. Not compatible with other promotions, except for the combined offer of a smartphone with a mobile subscription and the DataPhone option. Proximus reserves the right to extend the duration of the offer.

Free installation for all Fiber Internet customers whose installation address is eligible for fiber, according to the terms and conditions of Fiberklaak (www.fiberklaar.be/aanpak), the company in charge of building the fiber network. The services will only be activated on the condition that fiber is actually rolled out by Fiberklaar and installed by one of our technicians at your address. Activation by a technician included for any subscription to a Fiber pack. If you choose another fiber product outside the pack, such as Internet Fiber, a € 59 fee incl. VAT (€ 48,76 excl. VAT) will be charged for a new installation. You can cancel your pre-order at any time and free of charge via our customer service.