Fiber is coming to your city!

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Free installation and activation

  • Ultra-fast and unlimited Internet
  • Free installation and activation

You need an ultra-fast internet? Test your eligibility to fiber:

We’re preparing your personalized experience

It’s almost ready...

Can I have fiber?

Ask for fiber today

Network builder Fiberklaar has started to roll out a powerful fiber network in Flanders. Your city is up next! Turn your city into a city of the future by requesting free fiber installation at your address now. We transfer your request to Fiberklaar, and as soon as the fiber installation is completed at your address, we will contact you to provide you with the equivalent Fiber pack or a pack of your choosing.

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Free installation and activation

Business customer? I want fiber for my business

Stable and ultra-fast Internet

Even when everyone is connected!

Enjoy an ultra-stable Internet and amazing speeds of up to 1 Gbps in download and up to 200 Mbps in upload, no matter how many devices or people are connected at the same time.

Fiber 1 Gbps
42 sec

Copper 70 Mbps
10 min

Fiber 1 Gbps
12 sec

Copper 70 Mbps
2 min 56

Fiber 1 Gbps
12 min

Copper 70 Mbps
39 min

"I can work a lot faster. I don't have to ask people to repeat things three times in a meeting. There are no glitches and everything runs very smoothly."

Martin, 28, Antwerp

"Wow, what speed, what stability! With fiber, even when there are 5 of us online, everything goes at the same speed. Even when my son is gaming online with his friends."

Julie, 46, Liège

Benefits of the Flex Fiber pack

The pack tailored to each family member

  • Ultra-fast and unlimited Internet
  • Stable Internet connection
  • Unparalleled Pickx TV experience on all your screens
  • Unlimited access to Le Soir+ or Het Laatste Nieuws Digitaal
  • As many mobile subscriptions as you want, at advantageous price
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Free installation and activation

Fiber in your home in a few steps

From the request to the installation in your home

Questions that you may still have

Fiberklaar is the network builder, which will install the fiber to your home, and which offers you free installation (conditions). Proximus offers its products and services on the Fiberklaar network (valid for Fiber Packs) and will activate the products free of charge.

Your fiber connection is completely free of charge for every activation of a Fiber pack, whether you are an existing Proximus customer or not. If you opt for another fiber product outside the pack, for example Internet Fiber, a fee of € 59 will be charged for a new installation.

You will keep your current connection. However, you should know that the current Proximus network will eventually have to be replaced by fiber and that you are now offered free installation and activation.

By letting us know your are interested in fiber, you are making sure you will receive free installation and activation of your future Proximus Flex Fiber pack (see conditions).

It all depends on your current pack, your options... and the pack you will choose. Once fiber has been pre-installed, you will be able to choose the Fiber pack that suits you best.

No, you can always change or cancel your application at any time and free of charge. You are also always free to choose another operator for fiber.

Discover the different installation steps (and a short video) on Fiberklaar's website: www.fiberklaar.be/nl/aanlegNew window

Once the fiber entry point is installed in your home, we will come and install the modem and activate your fiber product(s).

You can contact one or the other. Your request will be transferred either way. However, submitting your request to Proximus gives us an indication that you wish us to get back to you with a Fiber pack proposal, as soon as has completed the fiber installation in your home.

Let's meet and talk

Customer service

Proximus Shop

Fiber info point

(with or without appointment)

Free installation for all Internet Fiber customers whose installation address is eligible for fiber, according to the terms and conditions of Fiberklaar ( www.fiberklaar.be/aanpakOpens a new window ), the company in charge of building the fiber network. The services will only be activated on the condition that fiber is actually rolled out by Fiberklaar and installed by one of our technicians at your address. Activation by a technician included for any subscription to a Fiber pack. If you choose another fiber product outside the pack, such as Internet Fiber, a €59 fee incl. VAT (€48.76 excl. VAT) will be charged for a new installation. You can cancel your pre-order at any time and free of charge via our customer service.