Familus, everything for the home

Compose your Familus
Familus
€67

Surf

Surf

Unlimited surf at home

Surf unlimited at home

Up to 100 Mbps (download) and 15 Mbps (upload)

Free Wi-Fi Hotspots

Access to more than 1.3 million Wi-Fi Hotspots in Belgium and 20 million worldwide

10 GB storage space in the Proximus Cloud

Watch TV

Watch TV

Watch Proximus TV and choose your TV bundle

Kick your feet back with more than 80 channels and 1 Gift film movie per month

Sport fanatic, binge-watcher, or just something for the kids ? Choose your favorite TV Bonus in your Familus:

Belgian Football

Belgian Football

Netflix

Netflix

Kids

All Kids

Belgian Football

The entire Jupiler Pro League (1A) and Proximus League (1B).

  • Jupiler Pro League
  • Proximus League
  • Charleroi TV
  • RSCA TV
  • Club TV
Compose your Familus with Belgian Football

Netflix

Adults, teens, kids – there's something for everyone in the Netflix offering, with exclusive series and movies you can't find anywhere else. Directly on Proximus TV!

Compose your Familus with Netflix

All Kids

The top children's channels with Kids Channels option, Disney On Demand and the Wanagogo Pass.

  • Wanagogo Pass
  • Disney
  • Nick Jr
  • Tiji
  • Boomerang
  • Canal J
  • Mangas
  • Disney Channels à la demande
Compose your Familus with All Kids

You’ve forgotten to record a program? Record it in no time, remotely with the Proximus TV app and watch TV on your smartphone or tablet.

Call

Call

Call anywhere without any worries

Free domestic and international calls from your fixed line to the fixed and mobile numbers, during the evening and weekend.

Our most sold Familus

With Netfix as TV bonus

Surf

Surf

  • Unlimited Internet at home
  • Free access to Wi-Fi Hotspots thanks to Smart Wi-Fi
  • 10 GB storage space in the Proximus Cloud
Surfen

Watch TV

  • Proximus TV with more than 80 channels
  • Netflix as TV Bonus
  • Proximus TV app included
Surfen

Call

  • Unlimited calls (domestic and international) with your fixed line during the evening and weekend

Total monthly cost of this Familus:

Free installation (value 59€)

75.99

The installation, we take care of it!

If a technician needs to come by for the installation then we will foresee this. He will analyse your needs and you will benefit from his expertise and enjoy a full installation. The installation of Familus is completely free of charge.

Strong network

With a strong network, also in unexpected places

Familus, the strongest pack at home

Conditions

Footnotes
  1. Unlimited fixed Internet data: personal use, cf General Terms and Conditions. As from 750GB, internet speed will be reduced until the first day of the following month, unless the customer activates an Extra Volume of 150 GB for free via MyProximus. More info on www.proximus.be/internetpolicy.
  2. Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be attained by all customers. The download speed in your home depends on the distance between the connection point and the exchange, the availability of VDSL, your IT installation, and the indoor cabling. To surf at maximum speed, these factors must be optimal. The use of Wi-Fi can also reduce your surfing speed. To discover the surfing speed in your home go to www.proximus.be/internetspeed.
  • Unlimited usage: for private use only and in accordance with the General Terms and Conditions of Proximus.
  • Gift film: rental of 1 film / month to be chosen (available 48 hours after activation) from an exclusive selection of 12 films. Click on the button "On demand" of your remote control, then on ‘on demand’, ‘films’ and ‘my gift film’. The selection is adapted regularly. A film that is not used in a specific month is not carried over to the following month.
  • TV Bonus: content offer to be chosen from a list defined by Proximus (it is possible to change 2x/year). Proximus may change the offering subject to giving two months' notice. Netflix: Where Netflix is added as favorite TV bonus, the price of the pack is an extra €1.04 per month. Follow the instructions set out on our website www.proximus.be/iwantnetflix to activate your Netflix subscription. The Netflix subscription fee will be included in your Proximus bill/invitation to pay. Proximus TV offers technically simplified access to Netflix via the decoder. The Netflix subscription is separately cancellable at any time. Netflix price plans subject to change. More info: www.netflix.com/termsofuse. The default subscription includes access for 2 screens. On demand : 1 screen (€2 less/month) or 4 screens (€3 more/month). It is possible to sign up until 15 March 2018. Proximus reserves its right to prolong the offer or stop it before.

Calling without counting the minutes:

  • Free Calls: unlimited usage for private use only and in accordance with the General Terms and Conditions of Proximus.
  • Free Calls National: unlimited calls to fixed lines in Belgium. For personal use only, in accordance with the General Terms and Conditions of Proximus. 1,000 minutes to Belgian mobiles during off-peak hours. After that, Phone Line rates apply. Calls during peak hours to a fixed or mobile number in Belgium: €0.74/call incl. VAT. Cannot be combined with other options granting discounts on national calls. Not valid for calls to premium numbers (07x, 09xx, except for calls to and from the PhoneMail service). Maximum 2 Free Calls National per customer.
    Off-peak hours: Monday to Friday from 5 p.m. to 8 a.m. and all day on weekends and public holidays.
    Peak hours: Monday to Friday from 8 a.m. to 5 p.m.
  • Free Calls International: Calls to fixed and mobile numbers (max. 2,000 min/month) to most European countries² as well as the United States and Canada, and to fixed lines in Morocco and Turkey during off-peak hours. After that, the per-minute price applies: connection charge of €0.1143/call , and €0.25/minute to fixed lines and €0.55/minute to mobiles. Option valid only for the fixed phone on the Phone line. No more than 2 options per customer and only for personal use in accordance with the General Terms and Conditions of Proximus. Cannot be combined with other options granting discounts on international calls.
    List of 39 foreign countries: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom + Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland + Morocco, Turkey, Canada and United States.

  • Proximus TV: for more information on the availability of Proximus TV, HD coverage, the possibility to connect several TV sets, or the offer of channels and packages in your region: www.proximus.be/tv.
  • TV Replay: free of charge for all customers who already have or who opt for Familus or Tuttimus. The availability of TV programs and TV Replay depends on the television channels and any authorizations they may have received to exploit said programs. Also available on a PC, tablet and smartphone via the Proximus TV app. The list of channels available in TV Replay on Proximus TV and the Proximus TV app, as well as the specific terms and conditions, can be found on www.proximus.be/tvreplay. TV Replay is not available for Scarlet customers.
  • Proximus TV application: offer valid in Belgium for all Proximus TV customers with a MyProximus account on the Proximus fixed or mobile networks, in a zone with Wi-Fi or 3G/4G coverage, via terminals such as tablets, compatible smartphones and laptops. However, the Proximus TV guide is accessible to all Internet users in Belgium.
  • Wi-Fi Hotspots: every person who connects to a Wi-Fi Hotspot must have registered for the service and accepted the general terms and conditions. Access to the Wi-Fi Hotspots service is included in Familus and can be activated via www.proximus.be.
  • Free installation: free installation by a technician (value: €59) for new Familus or Tuttimus customers.

Contact

Our advisors are at your disposal. Choose your contact mode.

  • Call us on 0800 55 800Mo – sat: 08:00 – 22:00
    Technical questions: 08:00 – 24:00 (7/7)

  • We call you back

    We call you backnot available at this moment

  • Chat

    Chatnot available at this moment

  • Questions about our offers?

    We offer you 2 options:

    • Do you prefer to be called back?


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