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Familus

Everything for the home

Watch Proximus TV, on all your screens

Call without a care on your landline

Unlimited surfing

Watch TV


Call

  • Free domestic and international calls from your landline to fixed and mobile numbers, during the evening and weekend

Surf

  • Unlimited Internet at home1
  • Up to 100 Mbps (download) and 15 Mbps (upload)2
  • Free access to more than 1.3 million Wi-Fi Hotspots in Belgium and 20 million worldwide thanks to Smart Wi-Fi
  • 10 GB storage space in the Proximus Cloud
  • Modem included

DURING 4 MONTHS:

€74.95 49/month

+ Webdeal: -€7.50/month, so €30 extra discount

+ free installation (€59)

  Contact me

Promotion valid until 01/07/2018 for every new Internet subscriber who chooses for Familus. Webdeal only valid if you order online.

Personalize your Familus

Want to watch great movies, series or sports? Enjoy a €2 discount per month on the 1st TV Bonus added to your Familus!

tv

#YouNeverWatchAlone

Belgian Football, International Sports and All Sports with numerous channels

Proxius 11
Jupiler proleague
Liga
Sport 10 HD
NFL
Eleven Sport
tv

Non-stop series and movies

Netflix, Movies & Series Pass, Entertainment and All Entertainment

Netflix
Voyage
MTV Live
TMC
Ushuaia TV
Elle Girl
tv

Spoil your kids. Fun guaranteed!

All Kids, the best children's channels including the music channel Disney CinéMagic.

Studio 100
Nick JR
Boomerang
Disney channel
Studio 100
Pebble TV

Why choose a pack Familus?

Unlimited internet at home

Superfast unlimited Internet at home with a download speed of max. 100 Mbps and an uploadspeed of max. 15 Mbps.

Calling without counting thanks to your landline

Free domestic and international calls from your landline during the evening and weekend.

Free access to Smart Wi-Fi

More than 1.3 million Wi-Fi Hotspots in Belgium thanks to Smart Wi-Fi.

Get more out of your TV with Proximus TV

Enjoy more than 80 channels and TV bundles for everyone. Watch TV where and when you want thanks to the Proximus TV-app and TV Replay.

  • One free bonus film per month included

The installation, we take care of it!

A technician will analyse your needs and you will benefit from his expertise and enjoy a full installation. The installation of Familus is completely free of charge.

Not sure yet?

Compare our packs offer with the other operators

Questions about your pack?

You can find all answers here!

See the frequently asked questions
Conditions

Promo: from 30/04 to 01/07/2018. The total value of the promotion is €103,80 (€25,95/month for 4 months) for a Familus without TV bonus or €72 (€18/month for 4 months) for a Familus with TV bonus, regardless of any possible price changes of our packs.

Webdeal: only valid when ordering online. Receive a €7.50 discount for 4 months on the monthly price of the pack.
Promotion valid up to 01/07/2018 for any new internet subscriber who opts for a Familus pack.

  1. Unlimited fixed Internet data: personal use, cf General Terms and Conditions. As from 750GB, internet speed will be reduced until the first day of the following month, unless the customer activates an Extra Volume of 150 GB for free via MyProximus. More info on www.proximus.be/internetpolicy.
  2. Fixed Internet speed: the indicated maximum speed is a theoretical speed. In practice, it cannot be attained by all customers. The download speed in your home depends on the distance between the connection point and the exchange, the availability of VDSL, your IT installation, and the indoor cabling. To surf at maximum speed, these factors must be optimal. The use of Wi-Fi can also reduce your surfing speed. To discover the surfing speed in your home go to www.proximus.be/internetspeed.
  • Unlimited usage: for private use only and in accordance with the General Terms and Conditions of Proximus.
  • Bonus film: rental of 1 film / month to be chosen (available 48 hours after activation) from an exclusive selection of 12 films. Click on the button "On demand" of your remote control, then on ‘on demand’, ‘films’ and ‘my bonus film’. The selection is adapted regularly. A film that is not used in a specific month is not carried over to the following month.
  • TV Bonus: content offer to be chosen from a list defined by Proximus (it is possible to change 2x/year). Proximus may change the offering subject to giving two months' notice. Netflix: Where Netflix is added as favorite TV bonus, the price of the pack is an extra €1.04 per month. Follow the instructions set out on our website www.proximus.be/iwantnetflix to activate your Netflix subscription. The Netflix subscription fee will be included in your Proximus bill/invitation to pay. Proximus TV offers technically simplified access to Netflix via the decoder. The Netflix subscription is separately cancellable at any time. Netflix price plans subject to change. More info: www.netflix.com/termsofuse. The default subscription includes access for 2 screens. On demand : 1 screen (€2 less/month) or 4 screens (€3 more/month). It is possible to sign up until 15 March 2018. Proximus reserves its right to prolong the offer or stop it before.

Calling without counting the minutes:

  • Free Calls: unlimited usage for private use only and in accordance with the General Terms and Conditions of Proximus.
  • Free Calls National: unlimited calls to landlines in Belgium. For personal use only, in accordance with the General Terms and Conditions of Proximus. 1,000 minutes to Belgian mobiles during off-peak hours. After that, Phone Line rates apply. Calls during peak hours to a fixed or mobile number in Belgium: €0.79/call incl. VAT. Cannot be combined with other options granting discounts on national calls. Not valid for calls to premium numbers (07x, 09xx, except for calls to and from the PhoneMail service). Maximum 2 Free Calls National per customer.
    Off-peak hours: Monday to Friday from 5 p.m. to 8 a.m. and all day on weekends and public holidays.
    Peak hours: Monday to Friday from 8 a.m. to 5 p.m.
  • Free Calls International: Calls to fixed and mobile numbers (max. 2,000 min/month) to most European countries² as well as the United States and Canada, and to landlines in Morocco and Turkey during off-peak hours. After that, the per-minute price applies: connection charge of €0.1143/call , and €0.25/minute to landlines and €0.55/minute to mobiles. Option valid only for the fixed phone on the Phone line. No more than 2 options per customer and only for personal use in accordance with the General Terms and Conditions of Proximus. Cannot be combined with other options granting discounts on international calls.
    List of 39 foreign countries: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom + Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland + Morocco, Turkey, Canada and United States.

  • Proximus TV: for more information on the availability of Proximus TV, HD coverage, the possibility to connect several TV sets, or the offer of channels and packages in your region: www.proximus.be/tv.
  • TV Replay: free of charge for all customers who already have or who opt for Familus or Tuttimus. The availability of TV programs and TV Replay depends on the television channels and any authorizations they may have received to exploit said programs. Also available on a PC, tablet and smartphone via the Proximus TV app. The list of channels available in TV Replay on Proximus TV and the Proximus TV app, as well as the specific terms and conditions, can be found on www.proximus.be/tvreplay. TV Replay is not available for Scarlet customers.
  • Proximus TV application: offer valid in Belgium for all Proximus TV customers with a MyProximus account on the Proximus fixed or mobile networks, in a zone with Wi-Fi or 3G/4G coverage, via terminals such as tablets, compatible smartphones and laptops. However, the Proximus TV guide is accessible to all Internet users in Belgium.
  • Wi-Fi Hotspots: every person who connects to a Wi-Fi Hotspot must have registered for the service and accepted the general terms and conditions. Access to the Wi-Fi Hotspots service is included in Familus and can be activated via www.proximus.be.
  • Free installation: free installation by a technician (value: €59) for new Familus or Tuttimus customers.

Contact

Our advisors are at your disposal. Choose your contact mode.

  • Call us on 0800 55 800Mo – sat: 08:00 – 22:00
    Technical questions: 08:00 – 24:00 (7/7)

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