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Familus Fiber

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All Belgians still standing strong together. And Proximus continues the support.

Because we at Proximus want to remain in solidarity with you, we have decided to extend our additional initiatives. And this until 19 April.

You can therefore continue to count on the following exceptional benefits: unlimited internet at home, unlimited calls to fixed lines en 10GB of free mobile data (for mobile customers). For our TV clients, we offer free access to 5 VOD movies, as well as 2 VOD movies for kids every 2 weeks, but also free concerts on the channel Picks Live (channel 12 ou 14). Movies & Series (channel 13) remains free of charge until 31 March 2020. More info

Our top priority is the health and wellbeing of our customers, employees and all citizens.

Therefore, all our points of sales will remain closed, until further notice and we will limit our interventions at the customers' premises to the essential activities of maintaining their telecommunications services: repairs, moves or urgent "activations", up to April 20 (date may be postponed depending on government measures).
For non-urgent installations, you can still order online with an installation date as of April 20 (date may be postponed depending on government measures). The rules on maintaining physical distance continue to apply.

Internet at home and landline

Always included with your internet :

  • Unlimited Internet at home1
  • Up to 100 Mbps (download) and 15 Mbps (upload)2
  • 10 GB storage space in the Proximus Cloud
  • Modem included

Always included with your landline :

  • Unlimited calls with your landline during the evening (from 5 p.m. to 8 a.m.) and weekend
Enjoy even faster surfing with the Fiber Boost 400/50 option?3

15 /month

400 Mbps instead of 220 Mbps download speed

50 Mbps instead of 25 Mbps upload speed

Enjoy the digital television

Proximus Pickx, TV as you love it :

Watch tv, consult your TV guide, or check the content you like, per category

Find easily the programs that suit you, thanks to our personalized recommendations

Access all your tv content on all your devices with the Proximus Pickx-app

Always included in your TV subscription:

illustration interface tv video
illustration interface tv video
illustration interface tv video
illustration interface tv video

Choose your TV content:

Netflix

Discover the original series and movies of Netflix anywhere and anytime!

11.99

More details

Netflix

The best series and movies that will follow you anywhere. Watch on your PC, tablet, smartphone or directly on your television.

Once Proximus TV is installed at your home, go to www.proximus.be/iwantnetflix and follow the procedure to activate Netflix as TV bonus. Subscription at €11.99 a month for a Standard plan. The Netflix subscription is cancellable at any time.

Family

The top thematic channels and children's favorite heroes! To share as a family!

10.99

More details

Family

Movies and series, documentaries and music! And not to forget for the kids: the indispensable Disney Cinema films, and lots of cartoons and games in the secure environment of the Studio 100 app, exclusively at Proximus.

  • Studio 100 Go
  • Disney Cinema HD
  • Boomerang
  • Tiji
  • Canal J
  • Mangas
  • Nick Jr.
  • TCM the cinema
  • SYFY
  • 13me RUE
  • TV Breizh
  • Crime District
  • TMC
  • SCIENCE & VIE TV
  • Histoire
  • NatGeo Wild
  • Voyage
  • Ushuaïa TV
  • Animaux
  • Brava
  • Mezzo live HD
  • VH1
  • MTV live HD
  • MTV Hits
  • Melody

Movies & Series

For fans of movies and series!

10.99

More details

Movies & Series

Unlimited access to a vast library of movies and series and to the 'Movies & Series' channel.

All Sports

Access to the best national and international competitions

16.99

More details

All Sports

With All Sports you get access to the best national and international competitions. Football, basketball, cycling, tennis, hockey, American football, fighting sports, motorsports and a lot more.

  • Jupiler Pro League
  • Proximus League
  • Jupiler Pro League
  • Proximus League
  • Proximus 11
  • Jupiler Pro League
  • Proximus League
  • Proximus 11
  • Jupiler Pro League
  • Jupiler Pro League
  • Proximus League
  • Proximus 11
  • Jupiler Pro League

My e-Press

Stay connected to the actuality wherever you are, on all your devices

With My e-Press you have access now to the digital subscription of Le Soir or Het Laatste Nieuws. Enjoy the full range of articles that are daily published directly on the website or on the application of the newspaper of your choice. This unlimited subscription is now included within your pack.

My e-Press

Unlimited Internet
 

Proximus TV
 
1 decoder

Landline

Promotions

Webdeal: -€ 10/month during 3 months

Free installation (€ 59)

Your Familus Fiber Pack

Familus Fiber pack

Confirm your combination

Unlimited Internet Fiber

TV
 
1 decoder

Landline

My e-Press

This promotion includes:

If you order online, you will pay:

For all new Internet subscribers.

Conditions

Netflix: A separate subscription with Netflix is required: terms and conditions at www.netflix.com/termsofuse. How do you activate Netflix? www.proximus.be/iwantnetflix.

My e-Press: My e-Press is only available to private customers. Professional customers who are subjected to VAT, will not have access to My e-Press when taking Familus.

  1. Unlimited fixed Internet data: personal use, cf General Terms and Conditions. As from 3TB, internet speed will be reduced until the first day of the following month, unless the customer activates an Extra Volume of 300 GB for free via MyProximus. More info on www.proximus.be/internetpolicy.
  2. Fixed Internet speed: the indicated maximum speed is a theoretical speed, depending on the computer system but also, in exceptional cases, of general use. In practice, it cannot be attained by all customers. The download speed in your home will depend on the distance between the connection point and the exchange, the availability of VDSL, your IT installation, and the indoor cabling. To surf at maximum speed, these factors must be optimal. The use of Wi-Fi can also reduce your surfing speed. Go to www.proximus.be/internetspeed to discover the surfing speed in your home.
  3. Fiber Boost Option: only compatible with our Tuttimus Fiber, Familus Fiber and Epic combo Fiber full TV experience packs.
  4. Free installation: value of the installation: €350. Valid for each activation of a Tuttimus Fiber, Familus Fiber, Minimus Fiber or Epic combo Fiber pack. If you opt for another Fiber pack (Internet Fiber + TV, Internet Fiber + Telephony or Telephony + TV) or Internet Fiber on its own, an installation fee of €59 will be billed for a new installation.
  • Unlimited usage: for private use only and in accordance with the General Terms and Conditions of Proximus.
  • TV Bonus: content offer to be chosen from a list defined by Proximus (it is possible to change 2x/year). Proximus may change the offering subject to giving two months' notice. Netflix: follow the instructions set out on our website www.proximus.be/iwantnetflix to activate your Netflix subscription. The Netflix subscription fee will be included in your Proximus bill/invitation to pay. Proximus TV offers technically simplified access to Netflix via the decoder. The Netflix subscription is separately cancellable at any time. Netflix price plans subject to change. More info: www.netflix.com/termsofuse. The default subscription includes access for 2 screens. On demand : 1 screen (€4 less/month) or 4 screens (€4 more/month). Proximus reserves its right to prolong the offer or stop it before.

Calling without counting the minutes:

  • Free Calls: unlimited usage for private use only and in accordance with the General Terms and Conditions of Proximus.
  • Free Calls National: unlimited calls to landlines in Belgium. For personal use only, in accordance with the General Terms and Conditions of Proximus. 1,000 minutes to Belgian mobiles during off-peak hours. After that, Phone Line rates apply. Calls during peak hours to a fixed or mobile number in Belgium: €0.79/call incl. VAT. Cannot be combined with other options granting discounts on national calls. Not valid for calls to premium numbers (07x, 09xx, except for calls to and from the PhoneMail service). Maximum 2 Free Calls National per customer.
    Off-peak hours: Monday to Friday from 5 p.m. to 8 a.m. and all day on weekends and public holidays.
    Peak hours: Monday to Friday from 8 a.m. to 5 p.m.
  • Free Calls International: Calls to fixed and mobile numbers (max. 2,000 min/month) to most European countries² as well as the United States and Canada, and to landlines in Morocco and Turkey during off-peak hours. After that, the per-minute price applies: connection charge of €0.1143/call , and €0.25/minute to landlines and €0.55/minute to mobiles. Option valid only for the fixed phone on the Phone line. No more than 2 options per customer and only for personal use in accordance with the General Terms and Conditions of Proximus. Cannot be combined with other options granting discounts on international calls.
    List of 39 foreign countries: Austria, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom + Andorra, Faroe Islands, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland + Morocco, Turkey, Canada and United States.

  • Proximus TV: for more information on the availability of Proximus TV, HD coverage, the possibility to connect several TV sets, or the offer of channels and packages in your region: www.proximus.be/tv.
  • TV Replay: free of charge for all customers who already have or who opt for Familus or Tuttimus. The availability of TV programs and TV Replay depends on the television channels and any authorizations they may have received to exploit said programs. Also available on a PC, tablet and smartphone via the Proximus TV app. The list of channels available in TV Replay on Proximus TV and the Proximus TV app, as well as the specific terms and conditions, can be found on www.proximus.be/tvreplay. TV Replay is not available for Scarlet customers.
  • Proximus TV application: offer valid in Belgium for all Proximus TV customers with a MyProximus account on the Proximus fixed or mobile networks, in a zone with Wi-Fi or 3G/4G coverage, via terminals such as tablets, compatible smartphones and laptops. However, the Proximus TV guide is accessible to all Internet users in Belgium.
  • Wi-Fi Hotspots: every person who connects to a Wi-Fi Hotspot must have registered for the service and accepted the general terms and conditions. Access to the Wi-Fi Hotspots service is included in Familus and can be activated via www.proximus.be.
  • Free installation: free installation by a technician (value: €59) for new Familus customers.

Let's meet and talk

Catch the Fiber truck

Do you have a question?

Ask one of our advisors. Make your choice:

  • Call us:
    Existing house0800 33 007
    New construction: 0800 33 234Mo – sat: 08:00 – 22:00
    Technical questions: 08:00 – 24:00 (7/7)

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